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8.7

Spot Score

Chekkit - Reputation Management Software

Chekkit Reviews in May 2025: User Ratings, Pros & Cons

Amplifying customer interactions for business growth.

4.8

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Starts from $99/Month

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Chekkit Reviews & Ratings

4.8

Excellent

Based on 139 ratings & 153 reviews

Rating Distribution

Excellent

(142)

Very Good

(8)

Good

(2)

Poor

(1)

Terible

(0)

Expert's Review

Chekkit is a highly praised product with a plethora of positive qualities. Users love its ease of use, efficient communication tools, and outstanding customer support. The platform's affordability and user-friendly interface make it a top choice for small businesses seeking a Podium alternative. Chekkit excels in facilitating direct customer communication and ...Read more

Chekkit pros and cons

  • Easy to use interface, making communication with clients seamless and efficient.

  • Excellent customer support, responding promptly to queries and concerns.

  • Cost-effective pricing compared to competitors, providing value for small businesses.

  • Simplifies the process of soliciting and managing reviews from customers.

  • Some users encountered minor technical glitches, like occasional lag in text feature.

  • Onboarding process could be slightly inconvenient for new users.

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Showing 81-90 out of 153

AU

Anonymous User

06/09/22

5 out of 5

"Very happy with the product"

What do you like best about Chekkit? Quick and easy to contact customers when a service ticket is done. What do you dislike about Chekkit? I haven't found any that I can point to. Recommendations to others considering Chekkit: It fills what we need. What problems is Chekkit solving and how is that benefiting you? Makes it quick to contact a customer to let them know a service is done instead of taking time to call them and talk to them or leave them a message

GT

Garrett T

06/09/22

5 out of 5

"It works great"

What do you like best about Chekkit? It is easy to respond to customers and easy for them to respond back. What do you dislike about Chekkit? It is not very easy to use on the phone and sometimes it glitches Recommendations to others considering Chekkit: None What problems is Chekkit solving and how is that benefiting you? Chekkit helps us with customer service. We get frequent questions on there and we are able to answer them promptly.

TM

Teegan M

06/09/22

5 out of 5

"Chekkit Took Business to the Next Level"

What do you like best about Chekkit? As a retailer, the line of communication between us and our guests is paramount. Integrating phone numbers, social media and messaging services all in one has been great. What do you dislike about Chekkit? It would be great to archive messages for future reference and group the messages into categories. Assigning messages to sales team members at times can become challenging as the guest is not aware others may be involved. An option to auto-correct ...

Read more

GH

Gabriel H

06/09/22

5 out of 5

"User friendly and much better pricing than Podium"

What do you like best about Chekkit? Ease of use communicating w/ customers. Whether I am in the office or out of the office I have the messaging service on my phone and can make sure my team gets back to customers in a timely manner. What do you dislike about Chekkit? inability to save photos to phone. Sometime I need to email photos from customers to my production team but I am unable to do so on the phone app. Would be great if I can. Recommendations to others considering Chekkit: Just ...

Read more

AU

Anonymous User

06/09/22

2.5 out of 5

"A decent and good enough Tool"

What do you like best about Chekkit? I like that the program tries to make contacting the customer very easy and efficient. It is a great tool to contact people in bulk, or if you need to send a basic generic template to customers. What do you dislike about Chekkit? I find that the program runs fine, though I think the worst aspect of this program is its need to ask for a review in the first place. If the product is good, people will talk about it. There would be no need to ask for ...

Read more

JW

Jay W

06/07/22

5 out of 5

"Crazy easy, super powerful platform for gathering reviews!"

What do you like best about Chekkit? Chekkit is intuitive and easy to use. It has the power and functionality of a platform like Podium, but at a fraction of the cost. I've worked with them as the point of contact for an agency, and I've worked with them as a customer (where I'm managing reviews for my business). I can't say enough good things about the platform. What do you dislike about Chekkit? I wish the Surveys (called "Questionnaire") functionality was a bit more robust. Other than ...

Read more

JW

Jay W

06/07/22

5 out of 5

"Crazy easy, super powerful platform for gathering reviews!"

What do you like best about Chekkit? Chekkit is intuitive and easy to use. It has the power and functionality of a platform like Podium, but at a fraction of the cost. I've worked with them as the point of contact for an agency, and I've worked with them as a customer (where I'm managing reviews for my business). I can't say enough good things about the platform. What do you dislike about Chekkit? I wish the Surveys (called "Questionnaire") functionality was a bit more robust. Other than ...

Read more

DM

Dylan M

06/06/22

5 out of 5

"Chekkit handles everything we need from their platform for my business!"

What do you like best about Chekkit? Chekkit is easy to use and intuitive. The upsides are a feature-rich console and active support. It integrates seamlessly with our local toolkit. We are very happy with the services it provides. What do you dislike about Chekkit? The only thing that could make Chekkit a better fit for our company would be if the platform had more thorough tutorials and use-documentation. Simplifying the user experience would greatly improve our Chekkit ...

Read more

DM

Dylan M

06/06/22

5 out of 5

"Chekkit handles everything we need from their platform for my business!"

What do you like best about Chekkit? Chekkit is easy to use and intuitive. The upsides are a feature-rich console and active support. It integrates seamlessly with our local toolkit. We are very happy with the services it provides. What do you dislike about Chekkit? The only thing that could make Chekkit a better fit for our company would be if the platform had more thorough tutorials and use-documentation. Simplifying the user experience would greatly improve our Chekkit ...

Read more

DG

David G

06/02/22

5 out of 5

"Excellent service and value"

What do you like best about Chekkit? I was able to replace my old service and save money without losing any features. What do you dislike about Chekkit? There really isn't much to dislike about Chekkit. It seems to do all of the things podium did at a fraction of the price. Recommendations to others considering Chekkit: It is an awesome service. You can communicate on many platforms in one place. What problems is Chekkit solving and how is that benefiting you? I am able to have all of my ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].