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8.7

Spot Score

Chekkit - Reputation Management Software

Chekkit Reviews in May 2025: User Ratings, Pros & Cons

Amplifying customer interactions for business growth.

4.8

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Starts from $99/Month

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Chekkit Reviews & Ratings

4.8

Excellent

Based on 139 ratings & 153 reviews

Rating Distribution

Excellent

(142)

Very Good

(8)

Good

(2)

Poor

(1)

Terible

(0)

Expert's Review

Chekkit is a highly praised product with a plethora of positive qualities. Users love its ease of use, efficient communication tools, and outstanding customer support. The platform's affordability and user-friendly interface make it a top choice for small businesses seeking a Podium alternative. Chekkit excels in facilitating direct customer communication and ...Read more

Chekkit pros and cons

  • Easy to use interface, making communication with clients seamless and efficient.

  • Excellent customer support, responding promptly to queries and concerns.

  • Cost-effective pricing compared to competitors, providing value for small businesses.

  • Simplifies the process of soliciting and managing reviews from customers.

  • Some users encountered minor technical glitches, like occasional lag in text feature.

  • Onboarding process could be slightly inconvenient for new users.

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Showing 31-40 out of 153

KC

Keith C

09/23/22

4.5 out of 5

"Check it is a great solution to communicate with clients. I have no hesitation about recommending."

What do you like best about Chekkit? Easy to use. Clean and intuitive interface. Great value for the cost. What do you dislike about Chekkit? Not a lot of CRM capibiliities. Would be nice to be reminded of special occasion and such to market to clients. What problems is Chekkit solving and how is that benefiting you? We use checkkit to communicate constantly with clients. We notify them of when their items are ready.

CR

Chris R

09/21/22

5 out of 5

"WebChat and Review Functionality at a fraction of the price"

What do you like best about Chekkit? The most important features of Chekkit's larger competitors are here at a fraction of the price, particularly for multi-location companies. What do you dislike about Chekkit? Interface could be better for multi-location clients. What problems is Chekkit solving and how is that benefiting you? Web Chat functionality responsiveness to our customers. Increased reviews.

AU

Anonymous User

09/19/22

5 out of 5

"Chekkit Review"

What do you like best about Chekkit? It has simplified the process of leaving reviews and has received great feedback from staff and customers What do you dislike about Chekkit? There is not one thing I don't like about the product. What problems is Chekkit solving and how is that benefiting you? Chekkit is solving the problem that matters the most. TIME.

KD

Kelly D

09/19/22

5 out of 5

"Excellent"

What do you like best about Chekkit? Easy to use. Makes communication easy with customers What do you dislike about Chekkit? Forces you to add a name in addition to the phone number when you do an outgoing text What problems is Chekkit solving and how is that benefiting you? instant communication with customers. Customers see us as very responsive.

AU

Anonymous User

09/19/22

4.5 out of 5

"Helpful and quick"

What do you like best about Chekkit? We are able to send reviews quickly and easily, utilizing templates depending on the customer's situation. It also has been handy for connecting with leads and existing customers who need assistance. What do you dislike about Chekkit? Not being able to tell where the lead comes from sometimes. Meaning, text, website etc. What problems is Chekkit solving and how is that benefiting you? Makes asking for reviews easy. Responsive for quick customer communication.

AU

Anonymous User

09/19/22

4.5 out of 5

"Helpful and quick"

What do you like best about Chekkit? We are able to send reviews quickly and easily, utilizing templates depending on the customer's situation. It also has been handy for connecting with leads and existing customers who need assistance. What do you dislike about Chekkit? Not being able to tell where the lead comes from sometimes. Meaning, text, website etc. What problems is Chekkit solving and how is that benefiting you? Makes asking for reviews easy. Responsive for quick customer communication.

BT

Better T

09/16/22

5 out of 5

"Chekkit keeps it simple"

What do you like best about Chekkit? Chekkit is super simple. They offer texting, reviews and simple analytics. Other tools like Podium had extra features that I had to pay extra for and couldn't opt out of. Chekkit was much more affordable and loose with limits. What do you dislike about Chekkit? I wish the phone number would be direct to the main line. I also don't like how the videos send in the app and degrade in quality. That would be a great opportunity to send more personalized ...

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AU

Anonymous User

09/16/22

5 out of 5

"Long Term Chekkit Partners- that says it all!"

What do you like best about Chekkit? Chekkit has a fast response team whenever you have a question or concern. the interface is extremely user friendly, some of the best I've seen. What do you dislike about Chekkit? Chekkit is self explanatory, there is not much to dislike. We have had some billing issues, given we pay 6 months in advance, but their team quickly resolved it. What problems is Chekkit solving and how is that benefiting you? Customer facing, we get to directly communicate with ...

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TM

Teegan M

09/16/22

5 out of 5

"Excellent tool for our organization."

What do you like best about Chekkit? Very good service, great application that works. Team is willing to improve app based on feedback. Good Price. What do you dislike about Chekkit? Cannot integrate in pos. Would like reminders or the ability to notify team members of messages What problems is Chekkit solving and how is that benefiting you? Texting our customers and having chekkit as our web chat. Great tool

AU

Anonymous User

09/16/22

5 out of 5

"Chekkit makes receiving reviews easy!"

What do you like best about Chekkit? It makes it easy for your client to review by just clicking a link! It will offer multiple platforms for them to review the business on as well. What do you dislike about Chekkit? You cannot see review summaries by month for previous months before the last month. What problems is Chekkit solving and how is that benefiting you? They have helped us with various questions regarding using the software easily through the online chat function.