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8.7

Spot Score

Chekkit - Reputation Management Software

Chekkit Reviews in May 2025: User Ratings, Pros & Cons

Amplifying customer interactions for business growth.

4.8

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Starts from $99/Month

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Chekkit Reviews & Ratings

4.8

Excellent

Based on 139 ratings & 153 reviews

Rating Distribution

Excellent

(142)

Very Good

(8)

Good

(2)

Poor

(1)

Terible

(0)

Expert's Review

Chekkit is a highly praised product with a plethora of positive qualities. Users love its ease of use, efficient communication tools, and outstanding customer support. The platform's affordability and user-friendly interface make it a top choice for small businesses seeking a Podium alternative. Chekkit excels in facilitating direct customer communication and ...Read more

Chekkit pros and cons

  • Easy to use interface, making communication with clients seamless and efficient.

  • Excellent customer support, responding promptly to queries and concerns.

  • Cost-effective pricing compared to competitors, providing value for small businesses.

  • Simplifies the process of soliciting and managing reviews from customers.

  • Some users encountered minor technical glitches, like occasional lag in text feature.

  • Onboarding process could be slightly inconvenient for new users.

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Showing 101-110 out of 153

CM

Chase M

05/31/22

5 out of 5

"Chekkit has been an incredible resource to communicate with my customers and delivery team."

What do you like best about Chekkit? It allows customers and sales associates to communicate on their terms on their own time and leaves a paper trail so that we can check back to make sure our customers are dealt with effectively and efficiently. What do you dislike about Chekkit? Sometimes there are issues uploading files to Chekkit. So we instead have to find other ways to communicate with customers such as email or Facebook messenger which is frustrating. What problems is Chekkit ...

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TM

The Mansion F

05/31/22

5 out of 5

"Using Chekkit was the best decision next to creating a website for my business."

What do you like best about Chekkit? Before Chekkit, I used another product. I loved how easy it was to use, and the price point (monthly payments) fit my budget nicely. I have referred them many times. What do you dislike about Chekkit? When messaging multiple people, it gets hard to manage which conversations need responses or follow ups. Perhaps change the layout of the page and allow to move conversations into other groups, ie "Current/Hot, Follow Up/Warm, ...

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AU

Anonymous User

05/31/22

5 out of 5

"Chekkit has been one of the sharpest quivers in our communications package."

What do you like best about Chekkit? We use Chekkit as an add on to our billing software and the migration from our customer database to Chekkit is easy to use and reliable. We use Chekkit to enhance our collection efforts on past due accounts and have found using payment links not only easy to create but equally easy to complete. What do you dislike about Chekkit? Sometimes it's too easy for the customer to use and we receive messages all day long and night....yes we use automated replies ...

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KB

Kristen B

05/31/22

5 out of 5

"Chekkit is the perfect platform to make sure you have contact with your clients at all times."

What do you like best about Chekkit? The templates that we can have automatically set up are most helpful in getting mass messages out to our clients. What do you dislike about Chekkit? I wish the notes box was bigger and that you could search the notes of the customers. Recommendations to others considering Chekkit: This is the easiest way to communicate with your customers. What problems is Chekkit solving and how is that benefiting you? Chekkit is bridging the communication gap with my ...

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KT

Kendall T

05/31/22

5 out of 5

"Smooth and easy to navigate interface!"

What do you like best about Chekkit? The templates feature makes it easy to establish professional responses in the most efficient way! What do you dislike about Chekkit? The only downside is the fact that it is not integrated with our business POS system, which may be a possible feature our business does not have set up yet. What problems is Chekkit solving and how is that benefiting you? Chekkit is making it much easier for myself and other employees to keep track of customer interactions ...

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BB

Beau B

05/31/22

5 out of 5

"The customer support has been great. Price is far better than other platforms and it is easy to use"

What do you like best about Chekkit? It was very easy to sign users up and teach them how to use the platform What do you dislike about Chekkit? There is nothing that i dislike about chekkit What problems is Chekkit solving and how is that benefiting you? They are able to connect all of our chat systems into one making it easy to respond to our customers.

AS

Amanda S

05/31/22

5 out of 5

"I love Chekkit! It's great!"

What do you like best about Chekkit? I like how simple it is to use. It makes it so easy to reach out to customers and keeps them off of my personal cell phone, but it's still convenient like a regular text message. What do you dislike about Chekkit? I don't like getting response emails for customers that aren't assigned to me. Sometimes I do get emails for coworkers' clients when I'm not supposed to, but it's been reported and it's going to be resolved. Recommendations to others ...

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NK

Noel K

05/31/22

5 out of 5

"Client Communications Made Easy! LOVE IT!"

What do you like best about Chekkit? What I like most is being able to receive real-time photo messages that are easily downloadable to a client case file and being able to communicate instantaneously! What do you dislike about Chekkit? I can honestly say, there is nothing I dislike about Chekkit! I have never had an issue where an app feature hasn't work or that I was held up for any reason. Recommendations to others considering Chekkit: An excellent source of client communication, ease of ...

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CC

Chris C

05/31/22

5 out of 5

"Does it all"

What do you like best about Chekkit? Super easy to upload customers and send bulk messages What do you dislike about Chekkit? User interface on PC is a bit cluttered. What problems is Chekkit solving and how is that benefiting you? Chekkit offer us the ability to communicate with our customers using the channel they prefer

SO

Stefan O

05/31/22

4.5 out of 5

"Review"

What do you like best about Chekkit? It is useful to avoid talking to people. What do you dislike about Chekkit? Some Bots getting caught in a loop with us. Recommendations to others considering Chekkit: It works. What problems is Chekkit solving and how is that benefiting you? Getting the information to people without wasting my time

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].