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Chargebee

Chargebee Reviews in June 2026: User Ratings, Pros & Cons

Streamline your billing process and get paid faster.

4.2

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Chargebee offers custom pricing plan

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Chargebee Reviews & Ratings

4.2

Very Good

Based on 501 ratings & 450 reviews

Rating Distribution

Excellent

(396)

Very Good

(32)

Good

(6)

Poor

(1)

Terible

(15)

Spotsaas Editor’s POV

Chargebee stands out as a robust and user-friendly subscription management platform tailor-made for businesses of all sizes. Its intuitive design and ease of setup consistently win praises from users, ensuring even those with minimal technical expertise can confidently navigate and utilize its features. The platform excels in simplifying complex billing ...Read more

Chargebee pros and cons

  • User-friendly, intuitive interface that doesn’t require technical expertise.

  • Excellent customer support with quick responses and helpful guidance, including detailed help docs and videos.

  • Streamlines subscription and billing management with automation, saving time and reducing manual errors.

  • Comprehensive features like EU VAT compliance, dunning processes, multi-currency support, and custom subscription plans.

  • Advanced customizations and workflows, such as one-time billing or unique reporting needs, can be complex and require technical expertise.

  • Limitations in the mobile interface and lack of a dedicated app for full functionality.

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Showing 51-60 out of 450

AU

Anonymous User

05/09/23

5 out of 5

"Accountant"

What do you like best about Chargebee? Ease of use, reporting, sync into QBO and revenue reconciliation What do you dislike about Chargebee? nothing, I love everything about Chargebee What problems is Chargebee solving and how is that benefiting you? Revenue recognition and subscription management

MP

Marcel P

05/09/23

5 out of 5

"5 years a happy Chargebee"

What do you like best about Chargebee? How easy it is to deal with subscriptions and different tax rates of EU countries. What do you dislike about Chargebee? UI can sometimes be a bit confusing since there are so many options available What problems is Chargebee solving and how is that benefiting you? As a EU SaaS company, Chargebee is extremely helpful dealing with different tax rates and tax exports

RW

Robert W

05/09/23

5 out of 5

"Powerful and easy to use subscription management"

What do you like best about Chargebee? Chargebee has a great set of features that fit almost any size of subscription based business. We have used it since we were quite small and it has grown with us reliably. It just works for the most part and fits in with our application eco system very easily. What do you dislike about Chargebee? For very small businesses it may be a little expensive. What problems is Chargebee solving and how is that benefiting you? Reliable management of our customer ...

Read more

RJ

Roshan J

05/09/23

5 out of 5

"The best subscription management software"

What do you like best about Chargebee? It has all the features! Dunning, with a click of a button ask the customer to fill out their credit card info. securely, create additional subscriptions, make changes to the current subscription.... What do you dislike about Chargebee? Can't generate reports regarding future inventory needed to fulfill future orders (based on the current subscriptions). We deal in physical goods and this is very important to us. What problems is Chargebee solving and ...

Read more

LA

Lee A

05/09/23

5 out of 5

"Great software that gives us a fantastic view of our finances"

What do you like best about Chargebee? Great system and support / customer service, would highly recommend Chargebee, regular new updates and a great easy to use UI with great visual UX. What do you dislike about Chargebee? Nothing at all the system gives us everything we need. What problems is Chargebee solving and how is that benefiting you? Allowing us to understand our MRR GROWTH Month on month, integrated with HubSpot to ensure a seamless workflow between systems.

AU

Anonymous User

05/09/23

5 out of 5

"Chargebee has comprenhensive billing experience"

What do you like best about Chargebee? Getting to view fraudulent accounts before they start using our SMTP services. The functionality of the system about each customer and account. Our customers can use many forms of payment to upgrade their subscriptions. What do you dislike about Chargebee? Too many invoices, and sometimes once a subscription is canceled I have to do multiple refunds, different amounts in order to achieve a complete refund. What problems is Chargebee solving and how is ...

Read more

AU

Anonymous User

05/09/23

5 out of 5

"Best tool to manage subscriptions!"

What do you like best about Chargebee? I appreciate how the platform offers a seamless and user-friendly experience for managing subscriptions. It provides customers with a convenient portal to effortlessly access and view their invoices, as well as detailed information about their subscriptions. The platform streamlines the process, ensuring that customers can easily stay up-to-date with their subscriptions and effortlessly manage their account information. What do you dislike about ...

Read more

DU

Diana Upson

03/27/23

5 out of 5

Account Management team makes all the difference!

The Chargebee team has worked tirelessly with our company to find solutions for our complex workflows and business needs. While no product is perfect, we have a dedicated account management team that is there to address our concerns and help us take our experience to the next level. The personal attention and ability to learn our business really sets this company apart.

AB

Anastasia Bakalova

03/19/23

5 out of 5

Pérfect subscription management

User-friendly tool for subscription management. Perfect decision for a high volume of monthly invoicing. Very good VAT charges management.

DV

Daniela V

03/16/23

5 out of 5

"Easy to use as customer service rep"

What do you like best about Chargebee? How intuitive it is to use and how useful the reports are What do you dislike about Chargebee? When I search for a subscriber or customer, it takes long to yield results and then it crashes and I have to reload. What problems is Chargebee solving and how is that benefiting you? As a cx service rep, I can help users manage their subscriptions easily

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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