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Chargebee

Chargebee Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process and get paid faster.

4.2

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Chargebee offers custom pricing plan

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Chargebee Reviews & Ratings

4.2

Very Good

Based on 501 ratings & 450 reviews

Rating Distribution

Excellent

(396)

Very Good

(32)

Good

(6)

Poor

(1)

Terible

(15)

Expert's Review

Chargebee stands out as a robust and user-friendly subscription management platform tailor-made for businesses of all sizes. Its intuitive design and ease of setup consistently win praises from users, ensuring even those with minimal technical expertise can confidently navigate and utilize its features. The platform excels in simplifying complex billing ...Read more

Chargebee pros and cons

  • User-friendly, intuitive interface that doesn’t require technical expertise.

  • Excellent customer support with quick responses and helpful guidance, including detailed help docs and videos.

  • Streamlines subscription and billing management with automation, saving time and reducing manual errors.

  • Comprehensive features like EU VAT compliance, dunning processes, multi-currency support, and custom subscription plans.

  • Advanced customizations and workflows, such as one-time billing or unique reporting needs, can be complex and require technical expertise.

  • Limitations in the mobile interface and lack of a dedicated app for full functionality.

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Showing 41-50 out of 450

AU

Anonymous User

05/09/23

5 out of 5

"Satisfied customer"

What do you like best about Chargebee? Suite of features. It has every option we need. What do you dislike about Chargebee? It could be a little easier to use. Some of the features we use require extra steps. What problems is Chargebee solving and how is that benefiting you? Recurring billing.

JF

Jessica F

05/09/23

5 out of 5

"Using since 4 years! Most powerful subscription management software"

What do you like best about Chargebee? Chargebee allows us to take complete control of the subscriptions and the customers from the portal, and this means we can make all the changes that our customers request through email/phone without needing the customer to get on the computer - changing credit card information, next renewal date, changing products, adding add-ons, creating a new subscription, modifying existing subscriptions, changing customer details... What do you dislike about ...

Read more

AU

Anonymous User

05/09/23

5 out of 5

"Really streamlined our accounting"

What do you like best about Chargebee? The fact that it links to the card provider Stripe and DD provider Gocardless and in doing so cuts out a lot of admin work as it automatically requests payments and when they sometimes fail, it retries. What do you dislike about Chargebee? I think it would be better if they offered a greater variety of plans for their invoice total allowance. When you exceed the amount you can invoice on your plan, you pay a higher rate but if the next plan jump is too ...

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JG

Jon G

05/09/23

5 out of 5

"Great product, great API, easy to integrate."

What do you like best about Chargebee? I really like the time machine. It speeds up integration considerably and is also great for checking if changes are doing what you expect. What do you dislike about Chargebee? Overall, chargebee has the features we need but like any off the shelf software, customization can be limited at times so sometimes we have to change to fit the chargebee workflow instead of changing the chargebee workflow to fit us. Recommendations to others considering ...

Read more

AU

Anonymous User

05/09/23

5 out of 5

"Accountant"

What do you like best about Chargebee? Ease of use, reporting, sync into QBO and revenue reconciliation What do you dislike about Chargebee? nothing, I love everything about Chargebee What problems is Chargebee solving and how is that benefiting you? Revenue recognition and subscription management

LA

Lee A

05/09/23

5 out of 5

"Great software that gives us a fantastic view of our finances"

What do you like best about Chargebee? Great system and support / customer service, would highly recommend Chargebee, regular new updates and a great easy to use UI with great visual UX. What do you dislike about Chargebee? Nothing at all the system gives us everything we need. What problems is Chargebee solving and how is that benefiting you? Allowing us to understand our MRR GROWTH Month on month, integrated with HubSpot to ensure a seamless workflow between systems.

AU

Anonymous User

05/09/23

5 out of 5

"Chargebee has comprenhensive billing experience"

What do you like best about Chargebee? Getting to view fraudulent accounts before they start using our SMTP services. The functionality of the system about each customer and account. Our customers can use many forms of payment to upgrade their subscriptions. What do you dislike about Chargebee? Too many invoices, and sometimes once a subscription is canceled I have to do multiple refunds, different amounts in order to achieve a complete refund. What problems is Chargebee solving and how is ...

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AU

Anonymous User

05/09/23

5 out of 5

"Easy to use"

What do you like best about Chargebee? That we can enter information to the re-occurring charge set-up to signify how to allocate the charges processed each month. What do you dislike about Chargebee? nothing that comes to mind, it is easy to use What problems is Chargebee solving and how is that benefiting you? We weren't able to charge donors monthly but chargebee does that for us. the set up was easy and it processes each month for us.

RP

Ruby P

05/09/23

5 out of 5

"Amazing Recurring Paltform!"

What do you like best about Chargebee? I've been using chargebee long time ago and I love it. The chargebee platform itself is amazing and I can say that it's easy to navigate. Especially I am in the finance department I can easyly checked it in the emai section to track the last notication sent. What do you dislike about Chargebee? Noting much more but I can say is when you are trying to set up an account it would take much time but I beleive it is part of creating a new subscription for a ...

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AU

Anonymous User

05/09/23

5 out of 5

"Great for any business with a recurring revenue model!"

What do you like best about Chargebee? Easy to use. Lots of advanced features. It's an affordable solution for startups. I highly recommend it. What do you dislike about Chargebee? There is nothing to dislike about chargebee. I helped us setup recuring billing super quickly. What problems is Chargebee solving and how is that benefiting you? Chargebee makes it easy to manage subscriptions.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].