Chargebee Reviews in June 2025: User Ratings, Pros & Cons

Easy Setup for start selling subscriptions

What do you like best? Easy to implement. Plan for startups. Test & live environments. Support What do you dislike? Startup plan is limited to just 1 language What problems are you solving with the product? What benefits have you realized? To develope a subscription platform for a SAAS. With Chargabee, we have had all festures we need.

Happy over five years with Chargebee!

What do you like best? We are saving a lot of time with billing, overdue payments, and the support is awesome dedicated people. It really helps us take action on outstanding/overdue accounts. What do you dislike? There's not something I dislike about Chargebee! I think to be able to customize more the reporting out of chargebee would be great and the prorated charges it'a little bit confusing to the customer. What problems are you solving with the product? What benefits have ...

This company is a scam

This company is a scam. Go with any other company - please. As you upgrade plans, they increase their overage fees. This makes absolutely no sense as a business model. If you upgrade and pay more monthly you would expect to get a discount on overage fees, yet this company wants to squeeze the maximum amount of money out of you. They also false advertise that they only charge overage fees on revenue. This is a lie. They take into account every invoice created. So, if a customer starts a ...

Very intuitive and comprehensive

What do you like best? Very easy to set up. Has a demo mode and live mode. Has all the features necessary for setting up a billing system. Great support team. Also, love their pricing for startups. What do you dislike? Nothing, I can think of. There are workarounds if you find some feature missing. What problems are you solving with the product? What benefits have you realized? Monthly subscription billing for our SaaS subscribers.

easy to lean and use

What do you like best? We started using Chargebee a few years ago. Before we didn’t use a billing software, We were doing it all from Stripe and using Google to generate invoices. We were looking for a reliable solution to assist us mostly with refunds, coupons and subscription upgrades and downgrades. What do you dislike? sometimes all of the configurations can be confusing, but this can be learned. What problems are you solving with the product? What benefits have you ...

Chargebee has changed the Build or Buy decision for subscription invoicing

What do you like best? Very nice and thought through product, with sensible defaults and enough customisation options. Lots of progress on the product going on, into right direction and amazing pace. What do you dislike? Lots of interlocking features that define the behaviour. Recommendations to others considering the product: Just build your running system in under 3 days For a part of your business and then let it run a month or so to gather experience. You‘ll see ...

Very Good Service

What do you like best? I like very quick response in technical issues What do you dislike? There is no option to have a Spanish contact to talk. Recommendations to others considering the product: You must study other software integrations What problems are you solving with the product? What benefits have you realized? We mantain all our Customers using Chargebee

Chargebee covers diverse set of functionalities

What do you like best? I like the number of functionalities that Chargebee offers. While our business cannot take full advantage of most of them, it is nevertheless quite reassuring that we can adjust our business processes around. The software offers a great deal of customization as well, allows our own branding. The customer support level is quite high as well, we have always had seamless communication when trouble-shooting. What do you dislike? I do not really like the user ...

Great way to manage your billing!

What do you like best? I love the way that Chargebee lets me easily see my customer's invoices and transactions. What do you dislike? I don't really think there's something I dislike about Chargebee! Aside maybe from the fact that the first hands-on might be a bit confusing, but it honestly gets so simple after a few times. Recommendations to others considering the product: Take the time to discover the platform and it's support resources; it's really helpful when you see ...

Great customer service

Great customer service, excellent product that integrates with a lot of the CRM. The onboarding team was great and helped with setting up the software.