Chargebee Reviews in June 2026: User Ratings, Pros & Cons

A MUST HAVE!

What do you like best? Chargebee is a tool created for automation. I have a client that I used Chargebee for about 2 years ago and I have only had to visit his account on there to update a credit card. It's so easy to use and great for busy lives. What do you dislike? I dislike that Chargebee doesn't have an app. I'd love to manage things on the go. Recommendations to others considering the product: Use Chargebee, attend the webinars, Google everything and make sure your ...

After using many different programs, am thrilled with Chargebee

What do you like best? The simplicity of creating a product and sending it out. Not to name competitors but this has been excruciating to set up with them. With Chargebee it really is as simple as setting up products/subscriptions and then either adding a customer and requesting payment or building a link and sending it to them to pay. And the Chargebee portal for customers could not be easier. What do you dislike? Lots of settings to customize, not a dislike just you have to have ...

Reliable service, easy to use

What do you like best? Many options to customize to be able to invoice anywhere in the world, while fulfilling the legal requirements of our home country. Easy to set, modify plans. What do you dislike? No real time dashboard update in the free version. Recommendations to others considering the product: Even in the free plan it's very useful, so go ahead What problems are you solving with the product? What benefits have you realized? Recurring plans invoicing, ...

Great Billing System and More

What do you like best? The integration is great with our system and very versatile. It is also very easy to set up and use. What do you dislike? I wish that other options were available on the plan that we are on (small company with massive growth potential). What problems are you solving with the product? What benefits have you realized? We are now able to have a near-hands off approach to billing with our customers which saves us time and money.

G2 review for Chargebee

What do you like best? The minimalistic UI and the easy to access features help us a lot. It is very dynamic in terms of capabilities too. What do you dislike? Sometimes we run into bugs and issues, the data seems to be load a bit late... very minimal things only. Otherwise its fine. What problems are you solving with the product? What benefits have you realized? I currently use it for all customer payment-related stuff ie... customer card info, their plan info, their ...

Customer service focused with excellent support and account management.

What do you like best? They listen to their customers and our pain points. What do you dislike? There is nothing that I can think of at this time. What problems are you solving with the product? What benefits have you realized? Subscription Management and SAAS KPI metrics are readable available.

Easy for a startup to work with

What do you like best? Recurring billing automation on top of Stripe works for me really well. What do you dislike? Flexibility will probably be limited for a large company. What problems are you solving with the product? What benefits have you realized? Billing for my customers is really easy with chargebee.

Impossible to unsubscribe from their…

Impossible to unsubscribe from their marketing - they still email you anyway. Serious lack of care for data and privacy

Great features & integrations, beautiful data analytics

What do you like best? Xero integration is seamless, dashboard analytics are painless and easy to keep track of at a glance. Management of everything from subscription plans to users to automatic notifications are all very easy to use. What do you dislike? Nothing in particular, it really is great software. What problems are you solving with the product? What benefits have you realized? We've moved our music licensing business to a recurring revenue model in January and it ...

Excellent subscription management software

What do you like best? Integrates well with other software. User interface is modern, easy to navigate. It is easy to manage subscriptions - charging credit cards (integration with stripe), managing bulk operations, allowing trial period, web checkouts. I suppose, you name the feature and they have, if not they are rapidly rolling out new features. It's the best in the market for subscription management. What do you dislike? Reporting related to future shipments of physical product ...