Chargebee Reviews in June 2026: User Ratings, Pros & Cons

GREAT Analytics

Simplifies the hard bits of subscriptions

What do you like best? Handles all the gnarly edge cases of SaaS: upgrades in mid cycle, different pricing methodologies (e.g. stepped, fixed price + add ons), currencies, taxes. Seamless integration with Xero for easy accounting. What do you dislike? If you're on the Rise tier for startups some handy features like auto revenue recognition or not accessible. What problems are you solving with the product? What benefits have you realized? It handles all of our billing logic ...

In very short time we were able to understand how Chargebee works and implement

What do you like best? - simple business model - well document API, Chargebee product (like portal, for embedding into our app) - very nice administration console (to create plans, manage customers, ...) - good management of plans, subscriptions, customers, ... - migration of configurations from TEST environment to PROD (in "one-click") What do you dislike? - translations of invoices and customization are good enough, but i think translations can be done more easily ...

Chargebee is great for service providers, and copywriters that want to offer monthly services.

What do you like best? What I like best about chargebee is that if you are a copywriter, or service provider they offer a free method to easily get started offering your monthly services. You don't get all of the premium options, but you get enough to get started and go quite far. I also like the fact that your customers will have their own client portal, where they can cancel their subscription without you manually having to process their request if you choose to allow them. You also ...

Huge accelerator for standing up your subscription business

What do you like best? I like that it was easy to get up and running with Chargebee. The administrative panel is easy to understand. As I went through the implementation, it felt like they've thought of everything. What do you dislike? Right now, a user can only have a single trial and subscription. This would be a bigger problem for me, but the Chargebee team tells me they are working on this limitation and by the time I'll have users with multiple subscriptions this will likely ...

Excellent for Small Businesses

What do you like best? Ease of use, automatic payments and reporting What do you dislike? I wish there was a mobile app to coordinate on the spot new clients What problems are you solving with the product? What benefits have you realized? Management of all clients is simple and easy to track

Great product and great support!

What do you like best? The UI is straightforward and the live chat support. What do you dislike? Understanding the referral credits process. What problems are you solving with the product? What benefits have you realized? Subscription billing and all its nuances, and how easily it integrates with Stripe. I love that I no longer have to dig around in Stripe.

PQ Review

What do you like best? It's easy to use and we can have a variety of different SAAS products at a variety of different price points. Even promo codes are easy to generate and use. What do you dislike? The report dashboard is not accurate and up to date on a regular basis. It's often showing $0 sales even though it's noon and we've had a few sales that day. The promo code button for subscribers is also often easy for them to miss. I like how you used to show what we could ...

Chargebee for Startups

What do you like best? Chargebee automates customer invoicing which makes renewing subscriptions easy. It's also a great reference for us in terms of tracking free vs. paid users of our tool. Their support team is also very speedy and helpful when we encounter unknowns or issues. What do you dislike? There are some features that could use a little refinement. We've had a little difficulty setting up VBAs for foreign customers and the subscription types can be a bit cumbersome to ...

Collecting monthly SaaS payments isn't a hectic work anymore!

What do you like best? I love being able to set up different subscriptions for different customers and how it auto collects the payments every month. And I personally love the way how we can manage invoices like voiding, deleting and recording the payments if the invoice has been cleared in any other payment method. What do you dislike? When we "Add Charge" to a customer, without any warning it auto collects the payment if the card is available in the file which become a big issue ...