Chargebee Reviews in June 2025: User Ratings, Pros & Cons

In very short time we were able to understand how Chargebee works and implement

What do you like best? - simple business model - well document API, Chargebee product (like portal, for embedding into our app) - very nice administration console (to create plans, manage customers, ...) - good management of plans, subscriptions, customers, ... - migration of configurations from TEST environment to PROD (in "one-click") What do you dislike? - translations of invoices and customization are good enough, but i think translations can be done more easily ...

Simplifies the hard bits of subscriptions

What do you like best? Handles all the gnarly edge cases of SaaS: upgrades in mid cycle, different pricing methodologies (e.g. stepped, fixed price + add ons), currencies, taxes. Seamless integration with Xero for easy accounting. What do you dislike? If you're on the Rise tier for startups some handy features like auto revenue recognition or not accessible. What problems are you solving with the product? What benefits have you realized? It handles all of our billing logic ...

GREAT Analytics

G2 review for Chargebee

What do you like best? The minimalistic UI and the easy to access features help us a lot. It is very dynamic in terms of capabilities too. What do you dislike? Sometimes we run into bugs and issues, the data seems to be load a bit late... very minimal things only. Otherwise its fine. What problems are you solving with the product? What benefits have you realized? I currently use it for all customer payment-related stuff ie... customer card info, their plan info, their ...

Great Billing System and More

What do you like best? The integration is great with our system and very versatile. It is also very easy to set up and use. What do you dislike? I wish that other options were available on the plan that we are on (small company with massive growth potential). What problems are you solving with the product? What benefits have you realized? We are now able to have a near-hands off approach to billing with our customers which saves us time and money.

Reliable service, easy to use

What do you like best? Many options to customize to be able to invoice anywhere in the world, while fulfilling the legal requirements of our home country. Easy to set, modify plans. What do you dislike? No real time dashboard update in the free version. Recommendations to others considering the product: Even in the free plan it's very useful, so go ahead What problems are you solving with the product? What benefits have you realized? Recurring plans invoicing, ...

After using many different programs, am thrilled with Chargebee

What do you like best? The simplicity of creating a product and sending it out. Not to name competitors but this has been excruciating to set up with them. With Chargebee it really is as simple as setting up products/subscriptions and then either adding a customer and requesting payment or building a link and sending it to them to pay. And the Chargebee portal for customers could not be easier. What do you dislike? Lots of settings to customize, not a dislike just you have to have ...

A MUST HAVE!

What do you like best? Chargebee is a tool created for automation. I have a client that I used Chargebee for about 2 years ago and I have only had to visit his account on there to update a credit card. It's so easy to use and great for busy lives. What do you dislike? I dislike that Chargebee doesn't have an app. I'd love to manage things on the go. Recommendations to others considering the product: Use Chargebee, attend the webinars, Google everything and make sure your ...

Collecting monthly SaaS payments isn't a hectic work anymore!

What do you like best? I love being able to set up different subscriptions for different customers and how it auto collects the payments every month. And I personally love the way how we can manage invoices like voiding, deleting and recording the payments if the invoice has been cleared in any other payment method. What do you dislike? When we "Add Charge" to a customer, without any warning it auto collects the payment if the card is available in the file which become a big issue ...

Chargebee is great for service providers, and copywriters that want to offer monthly services.

What do you like best? What I like best about chargebee is that if you are a copywriter, or service provider they offer a free method to easily get started offering your monthly services. You don't get all of the premium options, but you get enough to get started and go quite far. I also like the fact that your customers will have their own client portal, where they can cancel their subscription without you manually having to process their request if you choose to allow them. You also ...