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Chargebee

Chargebee Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process and get paid faster.

4.2

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Chargebee Reviews & Ratings

4.2

Very Good

Based on 501 ratings & 450 reviews

Rating Distribution

Excellent

(396)

Very Good

(32)

Good

(6)

Poor

(1)

Terible

(15)

Expert's Review

Chargebee stands out as a robust and user-friendly subscription management platform tailor-made for businesses of all sizes. Its intuitive design and ease of setup consistently win praises from users, ensuring even those with minimal technical expertise can confidently navigate and utilize its features. The platform excels in simplifying complex billing ...Read more

Chargebee pros and cons

  • User-friendly, intuitive interface that doesn’t require technical expertise.

  • Excellent customer support with quick responses and helpful guidance, including detailed help docs and videos.

  • Streamlines subscription and billing management with automation, saving time and reducing manual errors.

  • Comprehensive features like EU VAT compliance, dunning processes, multi-currency support, and custom subscription plans.

  • Advanced customizations and workflows, such as one-time billing or unique reporting needs, can be complex and require technical expertise.

  • Limitations in the mobile interface and lack of a dedicated app for full functionality.

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Showing 181-190 out of 450

SS

Samuel S

08/18/20

5 out of 5

An amazing user experience

What do you like best? What I love about chargebee? I love the UI and how smooth the interface is, it's extremely intuitive and simple. What do you dislike? As of now I don't find anything which I dislike in particular , overall it's really good. Recommendations to others considering the product: Definitely give it a try and I'm sure you would be happy. What problems are you solving with the product? What benefits have you realized? All financial related data is all ...

Read more

MB

Marcus B

08/18/20

4.5 out of 5

Chargebee cleaned up the monetization of our solution for us.

What do you like best? Chargebee offers great workflows, customization, and reports. What do you dislike? Nothing to dislike about Chargebee. The quick reports could span over more than 12 months maybe. But that's not a big deal. What problems are you solving with the product? What benefits have you realized? Chargebee takes the pain out of collecting one-off and recurring payments.

UI

User in Information Technology and Services

08/18/20

4.5 out of 5

Simple and Easy to work with

What do you like best? The UI is very intuitive and easy to work with. I was able to understand how the tool functions in less than a day. What do you dislike? At times, I notice that there is a lag in the updates reflecting in the CRM - Freshsales. What problems are you solving with the product? What benefits have you realized? Processing online and offline payments with customers. The simple and easy to use nature of the tool makes our operations easier.

AI

Administrator in Marketing and Advertising

08/18/20

4.5 out of 5

Very easy to use

What do you like best? easy billing management & web hosted checkout pages What do you dislike? fees becomes unreasonable after a cretin point Recommendations to others considering the product: very easy to use but make sure you understand how they charge management fees before you start the switch. at the beginning it's very reasonable but it goes higher once you get more business What problems are you solving with the product? What benefits have you realized? ...

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UI

User in Warehousing

08/18/20

4.5 out of 5

Overall, great. Could offer lower cost versions (vs the free version I’m on) that I’d pay for.

What do you like best? Automated recurring billing saves me time. What do you dislike? I’d like a lower cost tier that suits me Recommendations to others considering the product: Superb for recurring billing - takes care of everything you’ll ever need. Saves time, saves cost and helps grow sales. What problems are you solving with the product? What benefits have you realized? Recurring billing for my self storage facility. The benefit is moving all customers to ...

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MF

Marcus F

08/18/20

4 out of 5

Great tool with loads of features. Friendly customer support. Nothing to worry about!

What do you like best? Automated SaaS solution with all tax rates What do you dislike? A little expensive especially the percentage on the revenue is too much I feel What problems are you solving with the product? What benefits have you realized? Invoicing / MOSS

SS

Serese S

08/18/20

3.5 out of 5

Great program, still some work to be done

What do you like best? Navigation is easy and it is organized in a obvious and intuititive way. It also solves our key issue of having a way to charge for one time items and subscription in the same invoice. What do you dislike? One key feature that is missing is being able to place one time charges into unbilled charges. Recommendations to others considering the product: If you have more complex billing/invoicing needs, Chargebee will be able to handle it. What ...

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UI

User in Computer Software

08/14/20

5 out of 5

Monitoring metrics made easy!

What do you like best? The UI. As someone who has no prior experience in using subscription management software, I was able to get started from the ground in a matter of minutes. I use it mainly for metrics, which is often a cumbersome process but Chargebee has made it a joy. What do you dislike? I've been using the software for 2 years now and am yet to face an issue. Recommendations to others considering the product: I started using Chargebee without any onboarding or ...

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TP

Terry P

08/12/20

5 out of 5

A bullet-proof all in-one payment solution

What do you like best? Chargebee has it all: subscription plans, connections to leading payment gateways, email notifications, automated invoicing and sync with Xero. We’ve saved tons of time and are way more efficient since we use Chargebee. What do you dislike? I haven't found any major downsides to Chargebee yet. What problems are you solving with the product? What benefits have you realized? We're a consulting company and Chargebee has helped us fully automate ...

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GB

Guise B

08/07/20

5 out of 5

Chargebee Is A Great Option For Startups

What do you like best? Their startup tier of $50k free credits, ease of use, user interface. What do you dislike? Nothing, it's a great service, I like it a lot. What problems are you solving with the product? What benefits have you realized? We solved the problem of not being able to take our customers credit cards.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].