Chargebee Reviews in June 2025: User Ratings, Pros & Cons

Heart of the Revenue Operations.

What do you like best? By integrating seamlessly with your tech stack, Chargebee turns into the heart of your income operations. The chat uphold is generally incredible, snappy, and knowledgeable. It integrates with loads of payment gateways and gives an adaptable checkout experience to clients. The estimating is straightforward and there has no should be wasted time with salespeople. Chargebee is a tool created for automation. You also get amazing email automation for nothing and ...

Chargebee Review

Fantastic Product / Excellent Support

What do you like best? If you are running a SasS Business, look no further. Chargebee saved us lots of time and money in launching our business model. Their support is truly excellent and helped us a lot along the way. What do you dislike? The fact that I tried to implement the billing logic myself and didn't discover chargebee earlier. What problems are you solving with the product? What benefits have you realized? Chargebee has a lot of comfort functions for the end ...

Outstanding product and equally outstanding customer service!

What do you like best? So far we like that the product has increased our conversion from trial to paying client. Before we moved to the product, our SaaS platform was not integrated to our web site and we could only convert clients on our web site. The problem was that once signed up on a trial, clients spent all their time on the platform so it wasn't obvious where to buy from us. What do you dislike? The set up on client emails is very comprehensive but is a bit difficult to ...

Simplifies subscription management

What do you like best? Chargebee makes it ridiculously easy to add subscription features to your tool. My engineer quoted me 2-3 weeks to build out the infrastructure to support basic subscription management, and then lifetime support to update, support, and fix any bugs. Doesn't make sense to pay my internal team of engineers to build something like this when Chargebee has already built a tool to do this and has the associated user interface to mange everything. There price is a lot ...

Excellent customer support

What do you like best? It is a very simple platform to use and customer support is very responsive. What do you dislike? When a customer adds a new method of payment on the account, the payment may retry automatically. (if not unpaid) It would be useful to have the ability to trigger the payment manually in the event the customer wants to pay part of the invoice only. What problems are you solving with the product? What benefits have you realized? We use Chargebee to manage ...

Great for freemium Saas coompanies.

What do you like best? As there's no user count we can add our freemium/trial users to chargebee which makes reporting and upgrading them much easier. Essentially chargebee is the source of truth regarding customer account status. We can take a paid customer and switch them to a trial or cancel their account directly through chargebee and it will just update via webhooks to our internal system. The chat support is generally excellent, quick and knowledgable (not something I've ...

Broken integration for weeks on end

What do you like best? The software works well and has a good UI. The email builder is also pretty good, I appreciate how flexible it is. I also really like that it has a test instance and a live instance (which makes it easy to get things set up). What do you dislike? The integration with ActiveCampaign has been broken for a few weeks now. The dates I was given for fixing it have been missed and support has been pretty opaque about it all. Unfortunately, not being able to sync ...

Great tool to streamline and organise our subscriptions

What do you like best? The broad range of features helping us to bring all exceptions into one system What do you dislike? There's no roadmap communicated upfront so while the releases are great, we never know upfront what will be included. What problems are you solving with the product? What benefits have you realized? Before Chargebee, we had our own custom solution which meant that there were a lot of exceptions in the system, that most often were not well documented. ...

Chargebee covers diverse set of functionalities