Chargebee Reviews in June 2025: User Ratings, Pros & Cons

Definitely within the top 3 Subscription Management Software

What do you like best? Chargebee has a waste amount of features and tools. For this reason it can serve many different business from all over the world. There are just a few if any offering multi currency and multi language. The onboarding process and support is second to none. The platform is very intuitive and user friendly. What do you dislike? Although, I was always happy with the support, it is not always perfect. There are some minor to small issues that requires dev. ...

Great tool for managing financial information

What do you like best? Chargebee is very easy to use, it's has a lot of functionalities which I really like. And they have great support. What do you dislike? I feel that they need to improve their API documentation and have more api capabilities. Recommendations to others considering the product: It's great tool, you should definitely give it a try! What problems are you solving with the product? What benefits have you realized? Tracking all financial ...

Chargebee integration and support has been excellent for Roveel

What do you like best? The ease of use and support has been the best. What do you dislike? The initial sales process almost put us off with various offers and incentives, however we have now built the trust and want to continue to work with Chargebee. What problems are you solving with the product? What benefits have you realized? Invoicing our SAAS business customers directly and automating the payment collections. We have saved time from preparing the invoices manually.

A fantastic tool

What do you like best? Super useful and fast! They have also a cool startup program, they permit to you use Chargebee for free to try it. After that the price is super honest. I love also the user experience, it is super simple to manage and you can also edit the email. You can edit more or a less all the parts. What do you dislike? Almost nothing! They could add the possibility to export data in pdf, because at the moment you can only export your data in csv. Sometimes ...

Great Billing Middleware for SAAS businesses

What do you like best? Documentation & Support, API integration was very easy and straight forward What do you dislike? Lack of customization available for checkout screen/checkout popups Need more customization options Recommendations to others considering the product: It's a great platform if you are looking to implement subscription management for your product, They have fairly good support even for starting plans + the webhooks & API integration is really well done ...

Early stage startup using Chargebee

What do you like best? Easy to generate and customize invoices. Especially when Finance teams come up with various edits. Plus all of them is tracked and templates are available. What do you dislike? If there is a Quick Book and bank side view ( SVB) would be great. What problems are you solving with the product? What benefits have you realized? 1. Generation of customer plans ( different plans for different customers) 2. Manual invoice generation ( some customers ...

Good solution for accepting online payments

What do you like best? Positive sides: - very good, convenient, and understandable design, which makes it easy to customize the program - it was very easy to integrate into our software - simplify work with stripe - quality of work of technical support and customer service - always ready to help with difficulties and understand the client's pain - special thanks for your understanding and help during the total lockdown What do you dislike? Negative sides: ...

Manage subscriptions is easy with chargebee

What do you like best? We use Chargebee to manage subscription regarding our products. It is really userfriendly and offers a lot of tools and features. So you can make the billing, calculate the taxes regarding sale location. We had some troubles integrating with braintree, but the customer service was really helpful What do you dislike? The dashboard and reporting system could be a bit more user-friendly and easier to customize, but overall a solid and good tool. What ...

Excellent service from my experience...

Wow, its shocking to see how these many bad reviews for this amazing company, not sure if I'm using the same chargebee as they are! My experience with them for last 3 years has been nothing but amazing. They have always provided amazing customer support and the sheer amount of features they are providing puts other similar services to shame.

Bad product, bad customer support

What do you like best? The user interface is relatively intuitive for certain things, like checking a customer's balance due or whether they have unpaid invoices What do you dislike? None of the integrations work very well (Salesforce, Sage Intacct, etc) and the customer support to resolve the issues is horrible. The reporting is also sub-par and, in some instances, non-existent on certain metrics like ARR. Forget revenue recognition, which they say they have but is completely ...