Certify Reviews in June 2026: User Ratings, Pros & Cons

Very Functional and Helpful Tool

What do you like best? I like that the Certify Expense reports have many different options in the Details column for substantiation of the expense. The employees we have in the company are in many different states, so this helps narrow down which branch location the expense should be coded to and the customers/employees/attendees they were with for the expense. The "Category" column is also very helpful for pulling reports on how much the company has spent in a month or year. The ...

Certify has been a great asset!

What do you like best? I like the controls we're able to put into place. What do you dislike? The certify app can use a few improvements. What problems are you solving with the product? What benefits have you realized? Requiring receipts and pulling reports.

Easy to Use/Easy to Maintain

What do you like best? Ability for system to be maintained by minimal staff What do you dislike? Corporate card information can be edited by user in reports Recommendations to others considering the product: Use the ACH feature whenever you can. What problems are you solving with the product? What benefits have you realized? We are able to report on expenses going back to day 1 of go live. All employees can use the system

The platform meeds all standard needs PLUS has some great additions. Implementation was easy.

What do you like best? The approval hierarchy workflow and correlating features. What do you dislike? The inability to easily reassign pending expense reports. What problems are you solving with the product? What benefits have you realized? 1. Eliminated the need for Accounting to be the single source approver. 2. Easy automation of creating and expense workflow. 3. Predefined locations for mileage requests.

Great Expense Reporting System

What do you like best? Certify is relatively new compared to the likes of Concur but that has not stopped them from developing a great system. They may not have all of the features that Concur currently does but it is very apparent that they are putting development into the system to be the best. They are open with their development plans and openly invite feedback and ideas for their users so they develop those things which are important to the users. They also have a great help and ...

Fairly new to software but huge upgrade!

What do you like best? I like the simplicity and ease of use. Set up and managing areas is very ease What do you dislike? there are limitations on our coding based on the extensive number of locations. Wish we had GL Account verification Recommendations to others considering the product: Make sure you have complete and detailed setup requirements to make sure your instance is completed easily. What problems are you solving with the product? What benefits have you ...

Great Product

What do you like best? Managing user imports is a great labor saving step. You can enter users manually or they can flow from UltiPro. What do you dislike? Some of the reporting is not useful to me. What problems are you solving with the product? What benefits have you realized? We are using and interface to upload new users--only flagged ones--from UltiPro and the accounting mistakes have been reduced almost to zero.

Great expense system provider

What do you like best? Love the support system and the ease of creating and approving expense reports What do you dislike? I have not found anything that does not work for us - great product. What problems are you solving with the product? What benefits have you realized? Setting up new employees was an issue previously and now is so easy. Also the ACH payments for reimbursments has been a great change. Also the download report to upload into our accounting software is ...

Outstanding Customer Service

What do you like best? The times that I have had to reach out for assistance to navigate the system, the representative has been pleasant, and helpful. I appreciate not having to work through multiple AVR's. What do you dislike? Thus far, I am pleased to report that I have not had any negative experiences with Certify. Recommendations to others considering the product: Once all parties are sufficiently trained, the site is user friendly. What problems are you solving ...

Time Saved is Money Saved

What do you like best? I love that all communication can be handled within Certify. An Approver can open an Inquiry which saves the report from being returned, the Submitter can reply to the inquiry, everything is recorded in the report for history, and now Approvers can add images which nearly eliminates the need to return a report. Users report that it takes far less time to submit their expenses and Approvers are reporting the ability to approve a record amount a day! Personally, I ...