Celonis Reviews in June 2026: User Ratings, Pros & Cons

"From event data to real business value!"

What do you like best about Celonis? The Customer Engagement Manager is a free of charge 24/7 Support for all your concerns. The product itself is applicable to every process and all different source systems. The software is easy to use and the can be implemented really fast. For me the huge success of Celonis isn't a real suprise. Almost every organization can benefit by using the software. What do you dislike about Celonis? Too many different Login credentials required. (Software itself, ...

"Celonis is a Breakthrough for SAP process improvement !!"

What do you like best about Celonis? The Celonis team have delivered an outstanding product and a framework for delivering benefits which is without peer in the market place. The tool is extremely easy for new users but also extremely powerful for experienced users. The framework that Celonis have provided for identifying business benefits based on the clients data is an outstanding piece of work. They have utilised the experience from hundreds of clients to build a robust approach / ...

"Great Software to Analyze your Timestamp Data"

What do you like best about Celonis? The process explorer is a very powerful tool to analyze common patterns in your timestamp data. Not only can you analyze business processes but also all kind of timestamp related activities such as website log files and therefore customer journeys. What do you dislike about Celonis? The performance of the process explorer is limited. Analyzing lots of unique activities and many different variants caused by multiple loops and a variety of process paths ...

"Herramienta perfecta para la gestión y optimizacion"

What do you like best about Celonis? La capacidad de analizar sus procesos globales a su alcance, construir y crear fácilmente KPIs críticos y centrarse en procesos específicos no estandarizados. Una vez que se ha completado la definición del modelo de datos, es estupendo que el perfil del analista pueda realizar muchas actividades por su cuenta sin ningún soporte de TI. What do you dislike about Celonis? La herramienta no incorpora algunas herramientas y bases de datos estándar de SAP en ...

"I attend to the courses in Celonis Office, and nowadays I am implementing Celonis in our clients"

What do you like best about Celonis? - The capacity that Celonis have to to drill down to a specific item. - Also the possibility to use machine learning to improve processes. - The design of the tool is also user friendly. - The use of IA as a predictor for future actions. - The analysis related to Business case are a strength that is a must for all analysis. - SOD, Three Ways Match, PI Social are really useful and for those teams that needs to improve the performance of their teams will ...

"Innovative and promising"

What do you like best about Celonis? Celonis is proven enterprise level Process Mining platform. Great performance and amazing development. What do you dislike about Celonis? In most cases Celonis licenses have to be sold through SAP. What problems is Celonis solving and how is that benefiting you? Celonis provides maximum transparency for business processes. Using Celonis platform you can analyse and improve even very complicated comprehensive processes.

"Perfect Process Mining Tool"

What do you like best about Celonis? The ability to create my own dashboard on the same tool. The ability of using AI to find insights through my business processes. What do you dislike about Celonis? Outranged price depending on the targeted customer. The product has to be adapted to smaller customers in terms of costs. What problems is Celonis solving and how is that benefiting you? Process time reduction. Process variability reduction. Customer is improving their process faster and ...

"Software is intuitive, pleasing gui"

What do you like best about Celonis? fast algorithm, pleasing gui, very intuitive What do you dislike about Celonis? Very expensive licence cost for constumers in utility sector, only optimized for google chrome What problems is Celonis solving and how is that benefiting you? Reducing cycle time for invoicing energy billings

"My two-year experience with Celonis"

What do you like best about Celonis? The best opportunities to create beautiful and complete reports. The presence of many functions that extend functionality. Simplicity and clarity of system settings. Frequent product updates with the addition of new functionality. Availability of technical support-usually all questions I get an answer in 2-3 days. A good set of partner material which contains many examples of presentations for different business areas. Availability of content store with ...

"Celonis"

What do you like best about Celonis? Easy interface very performant database and checks What do you dislike about Celonis? Reduced access to model store and sometimes expensive models What problems is Celonis solving and how is that benefiting you? Business process improvements