Empowering businesses with intelligent chatbots.
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CBOT, an AI-based chatbot platform, has garnered positive feedback from various users over the past 12 months. Users appreciate its ease of use, advanced AI capabilities, and seamless integration with other systems like CRM and live chat modules. The platform's ability to automate responses and improve customer support efficiency has been a key strength ...Read more
Provides end-to-end automation for customer support, including AI-based virtual assistants and live chat interfaces.
Easy to configure and use, with advanced AI capabilities for answering queries and improving customer experiences.
Enables integration with various systems like CRM, live chat, and internal systems for seamless operations.
Efficient in handling high volumes of customer queries, reducing operational costs and improving customer satisfaction.
Customization and feature richness may be overwhelming for newcomers without proper guidance or support.
Limited room for improvement in CRM integration and professional work management style for more advanced users.
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AU
Anonymous User
11/22/21
"Customer Experience"
What do you like best about CBOT? Customization support, support in needed times, What do you dislike about CBOT? needs to have more professional work management style What problems is CBOT solving and how is that benefiting you? We are decreasing our chat traffic. Also customization helps us to find out solution to specific problems
