spotsaas-logo
Get Listed

9.5

Spot Score

Carbonite - Backup Software

Carbonite Reviews in June 2025: User Ratings, Pros & Cons

Protect your data, worry-free.

4.2

Add to compare

Starts from $4.91/Month when Billed Yearly

Request a Quote

Carbonite Reviews & Ratings

4.2

Very Good

Based on 432 ratings & 154 reviews

Rating Distribution

Excellent

(83)

Very Good

(45)

Good

(17)

Poor

(3)

Terible

(6)

Expert's Review

Carbonite is a reliable and cost-effective solution for data backup and recovery needs. Users appreciate the ease of setting up and automating backups, providing peace of mind and security for important files. The tool's user-friendly interface and scheduling capabilities make it convenient for users to manage their backups efficiently. While Carbonite offers ...Read more

Carbonite pros and cons

  • Provides automatic, easy, and reliable data backup, reducing the risk of data loss and ensuring peace of mind.

  • User-friendly interface and setup process, making it accessible for various users.

  • Offers timely notifications for data backup status and reminders for overdue backups.

  • Intuitive backup scheduling and customization options for efficient data management.

  • Initial backup process can be time-consuming, especially for large data volumes, leading to potential frustration.

  • Some issues with the automatic backup functionality, such as videos not updating automatically, requiring manual intervention.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 81-90 out of 154

TR

Tim R.

08/16/17

4.5 out of 5

Useful service for backup storage

What do you like best? Didn't have to think about manually backing up files What do you dislike? Added a little green dot next to all the docs that were back up. Couldn't find configuration to turn that off. Recommendations to others considering the product Easy to use and easy to implement. What business problems are you solving with the product? What benefits have you realized? Backing up important documents

DP

David P.

08/09/17

3.5 out of 5

Business or Personal Carbonite Cloud Data Protection for Advanced Backup and Rapid Recovery

What do you like best? A complete backup solution for organizations instead of just a cloud storage application. Easy to install and manage. Competitive pricing. Easy to scale. Transparent to the user. Easy to understand and comprehensive reports. What do you dislike? The Plus and Prime plans are only available for Windows OS so if you have a Mac platform you won't be able to use these features. Pricing plans are based on an annual basis - no monthly plans. Lacks file ...

Read more

HR

Heather R.

08/09/17

1.5 out of 5

Pros and Cons

What do you like best? I like how you can have Carbonite backup your files as soon as you make changes. Very easy to install and setup. You can setup your own backup policy for your company. This is very beneficial to minimize the amount of space backups take. What do you dislike? The biggest dislike is that it is almost impossible to get your backup files downloaded from the cloud backup. I have tried to download a 5 GB backup file and it would either fail or take 4 hrs. Would be great ...

Read more

DS

Derek S.

08/08/17

4 out of 5

Carbonite - the set it and forget it cloud backup tool

What do you like best? Ease of download and install, does not require much configuration. Once backed up, it synchronizes to the cloud and unless you go over your quota, just does it's thing. What do you dislike? Slow upload. After a period of time, the bandwidth allotted is bottlenecked and slows down. If there is a very large amount of data, it can take weeks to completely upload. Recommendations to others considering the product Great software, especially for simple backup of files ...

Read more

08/08/17

4 out of 5

Carbonite

What do you like best? Cost and availability was our major factor What do you dislike? Not many options. Can be slow restoring. Recommendations to others considering the product There are better products, but cost was a major factor in our decision. What business problems are you solving with the product? What benefits have you realized? File server and Help Desk Backups

08/08/17

3 out of 5

Not the smoothest software to work with

What do you like best? When it works, it just works. Files are updated regularly and software updates run flawlessly What do you dislike? Backups seems to have issues syncing regularly and a system reboot usually restores the connection to Carbonite's servers Recommendations to others considering the product Keep in mind the connection issues and have your clients reboot their pcs regularly, as should be done already anyway, and there will hopefully be no issues What business problems ...

Read more

07/31/17

5 out of 5

Very safe cloud backup

What do you like best? I like that it is extremely easy to use and user friendly What do you dislike? I don't have any dislikes, but sometimes it can lag Recommendations to others considering the product Do it What business problems are you solving with the product? What benefits have you realized? I'm solving the issue of my computer crashing. I use a really old desktop so it's not too reliable and this saves me a lot of stress

LW

Lauren W.

07/25/17

5 out of 5

Carbonite for backup files

What do you like best? I don't have to think about backing up my files What do you dislike? There is nothing I dislike as the program is automatic and I never have to worry that my files are lost. I can retrieve them at any time. What business problems are you solving with the product? What benefits have you realized? backing up all my files

07/21/17

3.5 out of 5

Excellent Home Unlimted Option

What do you like best? I like the simplicity of the software tray icon and how it walks even simple users through the process. What do you dislike? I dislike how it is not flexible between plans for home users. I like the one workstation unlimited but also prefer a buy a bucket of data and then backup as many machines as possible like their enterprise offerings. Recommendations to others considering the product This is a wonderful SOHO solution and worth using for smaller deployments. ...

Read more

06/27/17

3.5 out of 5

Carbonite

What do you like best? Being able to access my files anywhere and the security of knowing my computer is not the only source of my files. What do you dislike? The length of time it takes to transfer files to their server and don't really like the online user interface to access my files. Recommendations to others considering the product Check implementation costs versus other software vendors and be prepared to spend time getting your files to carbonite. What business problems are you ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].