Canva Reviews in July 2026: User Ratings, Pros & Cons

Canva Review

What do you like best? Canva is user friendly but powerful. I like the number of free templates, images, fonts, designs, and tools it has. What do you dislike? I dislike how hard it is to delete uploads and sometimes how downloading designs is glitchy. What problems are you solving with the product? What benefits have you realized? Graphic and web design -landing pages -social media posts -posters -business cards -email marketing

Dicey customer service…

Dicey and frustrating customer service experience. I've had to practically beg Canva to respond to help inquiries; then it takes a long time for a response (if any). While some of their responses have been helpful, I've received too many that were inadequate. They have a great design platform, but their stunningly bad customer service is concerning. They make upgrading seem appealing. However, if customer service is the way it is now, it makes me wonder how bad things could get if I were ...

WONDERFUL

What do you like best? Canva is so streamlined. I love the pop up guidelines. The templates are trendy and so easy to edit and morph to your needs. Uploading your own logos and photos is a breeze. You can save your company colors if you have the HEX codes to keep your brand streamlined. Watermarking is easy. They have a robust collection of photos. You can even animate your work now. I’ll never use anything else. What do you dislike? It does cause my computer to lag quite a bit. When ...

Abysmal Customer Service

I am an administrator to a college team that would potentially see to hundreds joining Canva and they lost all of that business on account of not being able to defer to anyone for simple questions left unanswered by the support site. We simply left to explore to alternative competitors. I've thoroughly searched their support page, contact their social media pages, and there is not a phone number or email available anywhere. Failure to service customers or provide clear instruction toward ...

Easy, Quick and Looks Great

What do you like best? Canva is so easy to use. I tried using Adobe suite, but it's time consuming to learn and being on a small marketing team I never had time to fully learn everything I needed to, I just had to get images and tuff produced quickly. So I tried Canva. So easy, lots of free options, and the quality looks great. I also like that they have templates to quickly choose what you need. Having the brand kit comes in handy too so you can preselect your colors easily and not put ...

This is literally the best tool!

This is literally the best tool for creating content for a business to make your forms, ads etc look professional. I had to find where to write a review in the middle of creating something because of how easy it is to use.

Everything a social media marketer needs, all in one package!

What do you like best? How it combines stock photos, graphic design and social media templates all in one place! What do you dislike? There's not much to hate about this tool! It's everything a marketer needs! Recommendations to others considering the product: Get it, get it! What problems are you solving with the product? What benefits have you realized? We use it to design social media posts, logos, Website imagery, business cards, and much more!

Canva makes marketing fun and easy!

What do you like best? I love the options and the variety in Canva! They have so many options to meet your marketing needs. What do you dislike? The way you save the items could be a bit more user friendly. Recommendations to others considering the product: Use this program! What problems are you solving with the product? What benefits have you realized? Marketing has become so easy to make posts for social media and signs. It meets all Of my marketing needs.

Needed tool for any business

What do you like best? Canva is most helpful with allowing you to add your "brand kit" which includes the color palette, brand logo and brand fonts. When I'm making designs it's so easy to make everything match my website with just a click of a button. Another feature I love is that Pexels is already on Canva which makes it so easy to upload free stock images. What do you dislike? I haven't encountered a downside, every time it's upgrades or the layout changes on Canva it only helps ...

Helps non-designers create branded collateral

What do you like best? 1. Lock grid to make sure your elements are lining up 2. Easy to resize and recolor elements 3. Ability to share files with people via email or link 4. Canva teams allows for approval process before file can be downloaded 5. In the download menu, you can select print or digital download. No need to create two sets of files, 1 for print and 1 for download. 6. You can save a branded color palette, fonts, logo 7. Huge library of templates to choose from ...