Canva Reviews in July 2026: User Ratings, Pros & Cons

Thieves

Same as other complaints below. Log in doesn't work. The screen says 'problem at our end'. However no options for contact. Meanwhile my money continues to be taken.

Terrible experience

Terrible experience. NO customer contact number at all! My university recommended for a project & I have made them aware of the terrible process with canva.Beware- you can’t reach anyone for help & you pay for a service you can’t fully use because it will not allow you to save what you spent time creating!

Best graphics design site I have ever…

Best graphics design site I have ever seen.

horrible app

horrible app, so you make couple of designs and when you export, the quality drop unbelievably. I am not sure if they do it to make people buy the subscription but its not the way to go. Checkout befunky, you can keep your image resolution with it.

I use this mostly for events.

PROS & CONS What are the best aspects of this product? Tailoring the dimensions of our banners is no longer a daunting task. Canva has a set of ready-made templates that are already resized for various purposes. It has a wide library of design elements that anyone can have access to. What aspects are problematic or could work better? Canva seems a bit too protective of its space. It rarely allows external files to be imported into its platform. Photos and other files are definitely not ...

Ik betaal blijkbaar al 3-4 maanden voor…

Ik betaal blijkbaar al 2-3 maanden voor een pro abonnement maar kan het abonnement nergens terug vinden en kan niet eens de pro gebruiken. Wat gaan we hier aan doen? Want dit is wel heel raar :s

Pray you never have an issue

Good until it's not. Great concept VERY POOR customer service. Canva stole the cost of a pro subscription from my account. When trying to resolve this issue they denied having taken the money; however, I have proof that the funds were taken. Although all proof was provided they refuse to issue a refund and now have ghosted me. They will continue to hear from me until this is resolve. It is absolutely unacceptable for them to take money from you and not have to give it back.

Would be great if they had support.

The program would probably be good if they had phone support. When there is an issue, it must be addressed by email. By the time it is addressed, I have had to move on as I am running a business and have to start all over again. I have asked, repeatedly, for phone support and they answer like a computer. Seems like this company doesn't care one way or the other. As long as they get their monthly payment. Would not recommend. Lol. As you can see from the response.....like a robot.

Absolute thieves

Absolute thieves. Stole almost £100 from my bank account with nothing to show for it. DO NOT EVER TRUST OR USE

Demande de remboursement urgente!

Je suis très contente du logiciel en lui même mais concernant ma commande je suis très déçue. Les couleurs ne correspondent en rien à l'aperçu avant impression, les bords sont abimés, marques d'impression...bref je souhaite me faire rembourser j'ai cru que Canva resterai efficace en therme de réponse, j'ai rempli le formulaire et j'ai envoyé photo demandée et depuis plus de réponse et surtout impossibilité de recommencer ma demande de remboursement. Une fois le formulaire (ré)rempli je ne ...