Canny Reviews in September 2026: User Ratings, Pros & Cons

"Canny is great for user research!"

What do you like best about Canny? I am a PM and I like that Canny allows my team and I to collect user feedbacks that are visible across stakeholders including users. Users can upvote certain feedbacks so that my team can prioritize some of the important user stories for product development purposes.

"A great timesaver and key to customer satisfaction"

What do you like best about Canny? We used to collect user feedback via e-mail and spend hours keeping users updated on the progress of their development requests.

"A great timesaver and key to customer satisfaction"

What do you like best about Canny? We used to collect user feedback via e-mail and spend hours keeping users updated on the progress of their development requests.

"Great feedback tracking app that I use almost daily"

What do you like best about Canny? It's got a lot to like. You can enter feedback sorted by bug/feature request/usability issue, etc. You can then publish the status of those requests as under review, in progress, etc. Users can vote on features they want us to build. And if I'm taking a request during an Intercom chat, I can send the link through Intercom.

"Great feedback tracking app that I use almost daily"

What do you like best about Canny? It's got a lot to like. You can enter feedback sorted by bug/feature request/usability issue, etc. You can then publish the status of those requests as under review, in progress, etc. Users can vote on features they want us to build. And if I'm taking a request during an Intercom chat, I can send the link through Intercom.

"Basics missing"

What do you like best about Canny? Really simple to use Intuitive

"Our Canny board is not just our product roadmap, it's our guiding compass."

What do you like best about Canny? We love Canny's clean and intuitive interface which makes it easy for our users to navigate and submit feedback. Canny's changelog feature is very useful in showing our product's progress clearly. With Canny, product building is no longer just a one-sided internal practice. It's become a collective effort that involves both the product maker as well as the users. By making our product map public, it allows us to engage and interact with our users ...

"Our Canny board is not just our product roadmap, it's our guiding compass."

What do you like best about Canny? We love Canny's clean and intuitive interface which makes it easy for our users to navigate and submit feedback. Canny's changelog feature is very useful in showing our product's progress clearly. With Canny, product building is no longer just a one-sided internal practice. It's become a collective effort that involves both the product maker as well as the users. By making our product map public, it allows us to engage and interact with our users ...

"Great for Product Teams"

What do you like best about Canny? This tool really helps our customers provide feedback and priorities to our Product, and Development teams. We were able to implement this directly into our app which creates a seamless experience for our users. The best part is that we've seen our customers interacting with each other; answering questions and providing help before our team is able to get involved. Our clients have sent in comments saying they love the feature and really want to engage.

"Great for Product Teams"

What do you like best about Canny? This tool really helps our customers provide feedback and priorities to our Product, and Development teams. We were able to implement this directly into our app which creates a seamless experience for our users. The best part is that we've seen our customers interacting with each other; answering questions and providing help before our team is able to get involved. Our clients have sent in comments saying they love the feature and really want to engage.