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9.1

SpotScore

CallTools - Call Center Software

CallTools Reviews in September 2026: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.96

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CallTools offers custom pricing plan

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CallTools Reviews & Ratings

4.96

Excellent

Based on 251 ratings & 251 reviews

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Rating Distribution

Excellent

(246)

Very Good

(4)

Good

(0)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

  • Efficient automation features save valuable time and enhance productivity.

  • Customization options let users tailor the system to their unique needs easily.

  • Stellar customer support team that is ready to assist at every turn.

  • User-friendly interface for easy navigation.

  • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 81-90 out of 251

AS

Anan Smith

05/27/21

5 out of 5

Sean Stanley has been great

Sean Stanley has been great. Very helpful in answering all my questions and helping me resolve issues with Call Tools.

AL

Alex L

04/08/21

5 out of 5

"Jessa Carvero was AMAZING!!!"

What do you like best about CallTools? She took the time to answer any, and all questions that I had. We definately had some major issues that we had to overcome. From the phone recording not working, to managing mutliple numbers in an individual lead list, to helping w/ setting up our first campaign....she was so helpful. She even hopped on a zoom to show us how to separate the phone numbers in google sheets because some of our skip traced clients had 10 phone numbers per listing. What do ...

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AA

ahmad austin

03/10/21

5 out of 5

Phenomenal customer service!!!

Date of experience: March 11, 2021

DH

david homeoflifeinsurance.com

03/07/21

5 out of 5

Great company to work with!

Date of experience: March 08, 2021

PE

Phil E

03/05/21

5 out of 5

"Calltools Customer support"

What do you like best about CallTools? Great Product and outstanding customer service. Just completed a customer support call with Martin. Outstanding!! What do you dislike about CallTools? There is not anything about Calltools at this moment that I dislike What problems is CallTools solving and how is that benefiting you? It has tremendously streamlined my marketing campaigns

C

customer

02/17/21

5 out of 5

Excellent Service

It is rare to find good help now a days. Dennis was awesome and spoke very basic language to help me understand and guide me through trouble shooting the issue. 5 stars for Dennis. Keep it up bro.

DR

Dany Rivas

02/17/21

5 out of 5

The best service i have received and…

The best service i have received and Sean made it easy, Way to go Sean!! I would give him 10 stars but since 5 stars are the Max, Let him have 5 star plus.

CH

Chase Hancock

02/16/21

5 out of 5

Support & Innovation

Amazing customer support and always innovating to be the best in the game

JD

Joe Davidson

02/15/21

5 out of 5

Awesome

I appreciate everything that calltools has to offer. Amazing platform and great customer service.

RL

randy l

02/10/21

5 out of 5

"awesome customer service"

What do you like best about CallTools? Martin was very helpful and stayed on the phone with me until all my questions were answered What do you dislike about CallTools? I didn't like the zoom training when I signed up. The guy explained it as if I've already used it and was familiar with the functions. Moved too fast for me to follow along. Not a very pleasant experience. What problems is CallTools solving and how is that benefiting you? So far just how to use call tools. I hoping the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].