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9.1

SpotScore

CallTools - Call Center Software

CallTools Reviews in September 2026: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.96

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CallTools offers custom pricing plan

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CallTools Reviews & Ratings

4.96

Excellent

Based on 251 ratings & 251 reviews

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Rating Distribution

Excellent

(246)

Very Good

(4)

Good

(0)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

  • Efficient automation features save valuable time and enhance productivity.

  • Customization options let users tailor the system to their unique needs easily.

  • Stellar customer support team that is ready to assist at every turn.

  • User-friendly interface for easy navigation.

  • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 71-80 out of 251

BE

Ben Elliott

06/22/21

5 out of 5

CallTools employees and company that Values you

I am happy that CallTools has such great sales Representatives Shawnie is mine. She is always on top of things letting me know about new products features and ways to save money. I like that CallTools has employees that are honest and have your best interest in mind when it comes to things that may help with saving money but keeping the features I have and use already. Shawnie has gone over with me couple times made suggestions on plans I pick that will be the best fit to what I am looking ...

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BK

Belal Koura

06/22/21

5 out of 5

Truly the best inbound and outbound…

Truly the best inbound and outbound solution out there!

A

Anthony

06/22/21

5 out of 5

Been working with Chase Alcaraz

Been working with Chase Alcaraz. Call tools is fantastic, best dialing/call center software I have used so far. If you're ever on the fence about it. Give it a shot, you wont be disappointed.

CS

Carlos S

06/21/21

5 out of 5

I want to Thank the Calltools team for…

I want to Thank the Calltools team for an Excellent product. From Initial conversation to the on boarding Chase Alcaraz was Amazing. I recently had to make some adjustments but I will definitely recommend there services to anyone. Carlos S. Houston,TX

RR

Roy Rodriguez

06/21/21

5 out of 5

Ever since I got my subscription yall…

Ever since I got my subscription yall always been so helpful, I haven't ever had any problems with yall. I want to also thank chase alcaraz for always answering my questions and responding on time. I will be leaving temporarily will be back soon!

DJ

Darrell J

06/16/21

5 out of 5

Great service

Great service. Great customer service. I was very satisfied.

II

Integral Investment Group

06/15/21

5 out of 5

The most consistent web power dialer

CallTools is hands down the best web power dialer you can use. The platform is really user friendly, which is something I can’t say about the out power dialers I’ve used in the past. Beyond the platform itself, if you ever have an issue support is very responsive and swift in helping address any problems that arise.

PG

Phil Gore

06/15/21

5 out of 5

Powerful dialer...solid customer…

Powerful dialer...solid customer service.

JR

Jamal R

06/10/21

5 out of 5

"Customer service was outstanding"

What do you like best about CallTools? The quick response time to my questions and friendly customer service put me at ease during my first week on the Calltools platform. What do you dislike about CallTools? I haven't dug into the platform yet, but the customer service team is outstanding. What problems is CallTools solving and how is that benefiting you? I needed more dialers to speed up and improve my contact ratio

B

Brian

06/07/21

5 out of 5

Great services

Date of experience: June 08, 2021

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].