9.1
SpotScore
CallTools Reviews in September 2026: User Ratings, Pros & Cons
Streamline your call center operations with ease.
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CallTools offers custom pricing plan
CallTools Reviews & Ratings
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Spotsaas Editor’s POV
CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more
CallTools pros and cons
Efficient automation features save valuable time and enhance productivity.
Customization options let users tailor the system to their unique needs easily.
Stellar customer support team that is ready to assist at every turn.
User-friendly interface for easy navigation.
The richness of features and customizations can be intimidating and complex for newcomers without proper support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 241-250 out of 251
TH
Travis Held
07/17/18
I couldn't ask for an easier software…
I couldn't ask for an easier software to use for our calling needs. My rep Will is awesome, he is always willing to help with anything I need.
MB
Mike Buontempo
07/13/18
CallTools is awesome
CallTools is awesome, James has been a great account manager and has helped me at every turn.
G
glenn
07/12/18
great service
Date of experience: July 13, 2018
GB
Greg Brockhouse
07/11/18
Switched to Call Tools and am very…
Switched to Call Tools and am very happy. Reasons I would recommend: Ease of use. Customer interface is simple and intuitive. Very very easy for new employees and on boarding. Cost of system per user. I moved from a competitor to Call Tools and this was absolutely the right choice. Thank you to James, my account manager, and Derek at Tech Support.
SM
Steve McCollum
06/07/18
We love the ease and simplicity of the…
We love the ease and simplicity of the program. There are too many great features to list but I will share a few that we are thrilled with. First, minimal training as our Telemarketing Reps can log right into the Call Tools website and begin calling without having to download a Soft Phone. Second, we love that we can set up our own unique dispositions. Third, the program has worked flawlessly and at anytime during the work day we can listen in on real time calls being made as well as listen ...
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NM
Noaz Miller
03/21/18
The whole team at CallTools is…
The whole team at CallTools is fantastic. I specifically had an unbelievable experience with John Montoto! He's so great to work with and super helpful!
JR
Jerome Robinson
03/19/18
Blown Away! Hands down, absolutely amazing!
I've used many different Call Center Applications including Five9, Dolphin, SalesTools & a few others. Let start off buy saying that this is the only company that we've had zero issues with, it happens to be the least expensive by far. It's really smooth, much easier to use then any other Call Center Platform. It's super easy to use. The staff is phenomenal, well everybody that I've spoken with so far including David Walker & Keri Marceaux in Tech Support. They always answer my dumb ...
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IT
Isaac Taylor
03/12/18
Call tools is the best
Very good service and a top notch dailer system
SD
Sean Dias
01/22/18
SOLID SERVICE AND SUPPORT
Date of experience: January 23, 2018
SA
Steven Andrew Pearson
01/11/18
Fantastic service, Bargain Prices. Five Star Software.
Fantastic service. Would recommend to anyone wanting a dependable service to make many calls smoothly. Support from James and his team are unmatched from what I have seen in the industry. 5 Stars all around.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].