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CallTools - Call Center Software

CallTools Reviews in May 2025: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.9

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CallTools offers custom pricing plan

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CallTools Reviews & Ratings

4.9

Excellent

Based on 45 ratings & 243 reviews

Rating Distribution

Excellent

(238)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

  • Efficient automation features save valuable time and enhance productivity.

  • Customization options empower users to tailor the system to their unique needs seamlessly.

  • Stellar customer support team that is ready to assist at every turn.

  • Intuitive and user-friendly interface for effortless navigation.

  • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 181-190 out of 243

JA

Justin A. Johnson

05/20/19

5 out of 5

Great Service A+

I would recommend this company to anyone that would like to upgrade their current services. Chanie made signing up easy and very straightforward! Great service A+

C

customer

05/20/19

5 out of 5

Great service

Great service. Thanks for everything.

L

Lee

05/19/19

5 out of 5

Kari was very informative and helpful…

Kari was very informative and helpful in the seminar. She provided us with a great start and stressed to us that we can reach back out to her should we have any more questions. We appreciate the support and look forward to learning more about the software.

C

customer

05/19/19

5 out of 5

Chanie has been awesome

Chanie has been awesome. She was up answering questions no matter what time I asked. I truly appreciate her help.

A

Amel

05/19/19

5 out of 5

Chase has been amazing! Super helpful! Took my business to a new level!

Chase has been absolutely amazing, whenever I call him with any questions I may have, he is always super helpful and actually willing to go the extra mile to keep your business at it's best. This dialer has so many functionalities and options that your business needs. I love CallTools and Chase is awesome.

M

Mark

05/16/19

5 out of 5

CallTools will knock your socks off

CallTools will knock your socks off. These guys are the real deal, I dealt with Shawn and he really knows his stuff. What would have took hours or days even with another company to set up, Call Tools did within a matter of minutes. They even offered to come to our office and make sure we were comfortable with everything. They really wouldn’t need to, this thing runs on autopilot. 10/10 Feature Set and Customer Service.

C

customer

05/16/19

5 out of 5

Best bang for your buck system on the…

Best bang for your buck system on the market, we have used other systems and this is the best one by far. It’s easy to use and surprisingly priced right. Nothing but good things to say.

JM

Jared M

05/16/19

5 out of 5

Great solution for any size business

Great solution for any size business. Courteous and professional. Sean was informative and patient with us. Would highly recommend.

SL

Sarah Lawson

05/15/19

5 out of 5

Calltools is the best dialer ever!

Calltools is the best dialer ever!! The set-up was super easy and the system is user-friendly and reliable. Our account rep, Chase Alcaraz, was always available to answer any questions and was an absolute pleasure to deal with!

C

customer

05/15/19

5 out of 5

Very easy set up

Very easy set up, looking forward to using it to build my business. John Montoto was great and very helpful.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].