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9.1

SpotScore

CallTools - Call Center Software

CallTools Reviews in September 2026: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.96

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CallTools offers custom pricing plan

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CallTools Reviews & Ratings

4.96

Excellent

Based on 251 ratings & 251 reviews

Are you using CallTools?

Rating Distribution

Excellent

(246)

Very Good

(4)

Good

(0)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

  • Efficient automation features save valuable time and enhance productivity.

  • Customization options let users tailor the system to their unique needs easily.

  • Stellar customer support team that is ready to assist at every turn.

  • User-friendly interface for easy navigation.

  • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 171-180 out of 251

M

MS

05/27/19

5 out of 5

The Absolute Best Call Center Software Dialer

The CallTools Platform is absolutely amazing. Beyond all of the amazing features that have allowed us not only to run, but scale our call center their customer service is amazing. The team at CallTools is very flexible and they are constantly coming out with updates and enhancements to strengthen the platform!

FS

Fran S

05/27/19

5 out of 5

User friendly software and awesome…

User friendly software and awesome support staff when you have a question. They are quick to answer and patient with technology challenged people. There was a very small learning curve switching from another company to calltools and the support staff answered any silly question I had within an hour of my emailing that I needed help with this or that. It is much easier to use than the other software program I had for calling out to potential clients. Thanks, Calltools!

EL

Eric L

05/27/19

5 out of 5

I Like the platform it works great!

Date of experience: May 28, 2019

C

Carlos

05/26/19

5 out of 5

One very satisfied customer!

I’ve used Call Tools for over a year and my business has been Booming ever since. Not only is this platform the best auto dialer out there but also the best customer service AND support team. Chanie, my account manager, goes out of her way to make sure my ducks are in a row. She even replies to my emails at night. The other dialers I’ve used in the past like XenCall, Vici, Phone Burner is a back burner to Call Tools by FAR! If anyone is considering an auto dialer; save your time and sign ...

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C

customer

05/25/19

5 out of 5

Calltools was fantastic

Calltools was fantastic! Sean was very courteous and professional.

C

customer

05/25/19

5 out of 5

I have been using CallTools for over 1…

I have been using CallTools for over 1 year. We run a smaller shop from 25 to 30 callers. Nothing short of excellence is how best described both in service and ease of technology. The features, advantages, and benefits at such a strong price point is beyond compare. Seriously, talk with Sean he will get you up and running right away. In closing, a finishing carpenter has the best tools to become a professional finishing carpenter. CallTools will be your tool to become a true professional ...

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C

customer

05/25/19

5 out of 5

Best service and customer service

Date of experience: May 26, 2019

C

customer

05/24/19

5 out of 5

Excellent experience

I have gone through multiple platforms in my day trying to find the best one and CallTools is definitely it. CallTools is always running great and my company has yet to face any problems. Exceptional customer service as well. Would recommend to others without a doubt.

AR

Ahmad Razzaghy

05/24/19

5 out of 5

Great platform , increased productivity

We examined multiple platforms and learned that CallTools has all the features , great support, very useful reports and tools . It truly helps us to train and manage our teams plus it is very easy to use. CallTools increased our call conversion and productivity and customer service while it kept us in compliance. We like our CallTools and highly recommend it .

BR

Boca Raton Business Owner

05/24/19

5 out of 5

Our experience with CallTools has been…

Our experience with CallTools has been nothing but spectacular since inception. CallTools has been an instrumental part of our corporate communications and marketing departments over the past several years. CallTools' ease of use, effectiveness, and results have allowed for incremental growth over the past several years that simply couldn't have happened without it. Keeps you busy and on the phone. It's a must-have with employees, giving them a competitive advantage. Thank you CallTools. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].