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CallTools - Call Center Software

CallTools Reviews in May 2025: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.9

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CallTools offers custom pricing plan

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CallTools Reviews & Ratings

4.9

Excellent

Based on 45 ratings & 243 reviews

Rating Distribution

Excellent

(238)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

  • Efficient automation features save valuable time and enhance productivity.

  • Customization options empower users to tailor the system to their unique needs seamlessly.

  • Stellar customer support team that is ready to assist at every turn.

  • Intuitive and user-friendly interface for effortless navigation.

  • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 161-170 out of 243

LE

Levi Espinoza

05/29/19

5 out of 5

Chase was Awesome helping out !

Date of experience: May 30, 2019

MK

Matt Kelly

05/28/19

5 out of 5

CallTools deserves a 5 star rating…

CallTools deserves a 5 star rating because of 1) The product works exactly as was advertised by my account rep Chase Alcaraz who was extremely knowledgeable about exactly what my company needed to implement and exactly how CallTools was able to meet those needs. 2) The customer service is a cut above what I was used to at Celerity Telecom. I appreciate how my account rep stays with me after the purchase and throughout the life of my account. I can't speak for all of the customer service ...

Read more

M

MS

05/27/19

5 out of 5

The Absolute Best Call Center Software Dialer

The CallTools Platform is absolutely amazing. Beyond all of the amazing features that have allowed us not only to run, but scale our call center their customer service is amazing. The team at CallTools is very flexible and they are constantly coming out with updates and enhancements to strengthen the platform!

EL

Eric L

05/27/19

5 out of 5

I Like the platform it works great!

Date of experience: May 28, 2019

FS

Fran S

05/27/19

5 out of 5

User friendly software and awesome…

User friendly software and awesome support staff when you have a question. They are quick to answer and patient with technology challenged people. There was a very small learning curve switching from another company to calltools and the support staff answered any silly question I had within an hour of my emailing that I needed help with this or that. It is much easier to use than the other software program I had for calling out to potential clients. Thanks, Calltools!

C

Carlos

05/26/19

5 out of 5

One very satisfied customer!

I’ve used Call Tools for over a year and my business has been Booming ever since. Not only is this platform the best auto dialer out there but also the best customer service AND support team. Chanie, my account manager, goes out of her way to make sure my ducks are in a row. She even replies to my emails at night. The other dialers I’ve used in the past like XenCall, Vici, Phone Burner is a back burner to Call Tools by FAR! If anyone is considering an auto dialer; save your time and sign ...

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C

customer

05/25/19

5 out of 5

Calltools was fantastic

Calltools was fantastic! Sean was very courteous and professional.

C

customer

05/25/19

5 out of 5

Best service and customer service

Date of experience: May 26, 2019

C

customer

05/25/19

5 out of 5

I have been using CallTools for over 1…

I have been using CallTools for over 1 year. We run a smaller shop from 25 to 30 callers. Nothing short of excellence is how best described both in service and ease of technology. The features, advantages, and benefits at such a strong price point is beyond compare. Seriously, talk with Sean he will get you up and running right away. In closing, a finishing carpenter has the best tools to become a professional finishing carpenter. CallTools will be your tool to become a true professional ...

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M

Megaleads.com

05/24/19

5 out of 5

Awesome product with niche money making features.

Great company, great product, great people.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].