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9.1

SpotScore

CallTools - Call Center Software

CallTools Reviews in September 2026: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.96

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CallTools offers custom pricing plan

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CallTools Reviews & Ratings

4.96

Excellent

Based on 251 ratings & 251 reviews

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Rating Distribution

Excellent

(246)

Very Good

(4)

Good

(0)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

  • Efficient automation features save valuable time and enhance productivity.

  • Customization options let users tailor the system to their unique needs easily.

  • Stellar customer support team that is ready to assist at every turn.

  • User-friendly interface for easy navigation.

  • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 151-160 out of 251

MH

Maurice Hopkins

06/13/19

5 out of 5

Shawnie is excellent

Shawnie is the best, she was able to provide excellent customer service. She made it a smooth transition for me to use the calltools software.

C

customer

06/12/19

5 out of 5

Great product

Great product. Not very intuitive but they do a screen share where they walk you through how to do everything and then it's easy enough.

CM

Christian Madsen

06/12/19

5 out of 5

Excellent service

Excellent service, top notch product.

C

customer

06/12/19

5 out of 5

It's nice to have a company that takes…

It's nice to have a company that takes pride in customer support! Software is working great as well. Thank you CallTools!

CB

Charles B

06/12/19

5 out of 5

CallTools

CallTools, is one of the best platforms to use to this day. It's quick, it's easy to setup your campaign. Easy to run your campaign and manage your data. Their staff is pleasant to work with and not pushy at all.

C

customer

06/11/19

5 out of 5

Chanie "Shawnie" Clark Was amazing

Chanie "Shawnie" Clark Was amazing. She assisted me from start to beginning. If your business is progressing and you need to make more phone calls with the same amount of time. This system is for you!

JP

Jisha Philip

06/11/19

5 out of 5

CallTools is interesting

CallTools is interesting! It has been working out, I must admit though, it's an adjustment and slowly but surely, I'm feeling better about the whole system. What I appreciate the most is their customer service and support staff, especially Ana M. ! Everyone is great, kind, and super patient there. Ana really takes the time to explain thoroughly and ensures I won't have the same question or doubt again. Transitioning to a new system does not happen overnight and they understand that. If I ...

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CK

Carlos K

06/11/19

5 out of 5

Best Decision you can ever make

if your looking to get things done efficiently and fast! CallTools is the way to go! Everyone there is willing to work with you and help you with anything you may need help with, if you have lots of numbers to dial and you arent getting it done in a day, this will help you finish in hours

C

customer

06/10/19

5 out of 5

A big mouth meets a patient sales person

I ask lots of questions. Lots of lots of questions. Will Glez, my sales rep at Call Tools, was able to answer all of them. Will was also able to give me what my company needed. Some sales people don't care, they just want to sell you something. Will does care. That's rare these days. Stephen Kelley Lease LIve Own LLC

C

customer

06/10/19

5 out of 5

Outstanding service

Date of experience: June 11, 2019

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].