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Spot Score

CallTools - Call Center Software

CallTools Reviews in May 2025: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.9

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CallTools offers custom pricing plan

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CallTools Reviews & Ratings

4.9

Excellent

Based on 45 ratings & 243 reviews

Rating Distribution

Excellent

(238)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

  • Efficient automation features save valuable time and enhance productivity.

  • Customization options empower users to tailor the system to their unique needs seamlessly.

  • Stellar customer support team that is ready to assist at every turn.

  • Intuitive and user-friendly interface for effortless navigation.

  • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 151-160 out of 243

C

customer

06/10/19

5 out of 5

A big mouth meets a patient sales person

I ask lots of questions. Lots of lots of questions. Will Glez, my sales rep at Call Tools, was able to answer all of them. Will was also able to give me what my company needed. Some sales people don't care, they just want to sell you something. Will does care. That's rare these days. Stephen Kelley Lease LIve Own LLC

C

customer

06/10/19

5 out of 5

Outstanding service

Date of experience: June 11, 2019

C

customer

06/10/19

5 out of 5

Best software in the industry for real…

Best software in the industry for real estate investors

E

Elizabeth

06/08/19

5 out of 5

I enjoy talking with Sean

I enjoy talking with Sean, he has been a great help!!

CM

Christie Miller

06/08/19

5 out of 5

Great service

Great service, straight forward information. Fast, efficient. Sean took care of my inquiries without hesitation.

PH

Paul H

06/05/19

5 out of 5

Very satisfied customer

This is a great program very reliable and easy to use

RJ

Randell J

06/04/19

5 out of 5

Sean is amazing

Sean was very professional and helpful! I would definitely recommend him AND Calltools to any local business in the future!

TG

Tim Goin

06/03/19

5 out of 5

A major boost in productivity

When I took the position of managing a phone room for a Pest Elimination company, I did not realize what primitive methods we were limited to and the handcuffs we had been issued when it came to productivity. I reached out to Will Glez with CallTools, and Will straightened me out with the best and most user friendly dialer program that I have ever used. I used to be an Operations Manager for a call center of over 700 employees. This is leaps and bounds above those software programs. Will ...

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C

customer

06/02/19

5 out of 5

Chase Alcaraz was great and the…

Chase Alcaraz was great and the onboarding process went really well!

C

customer

06/01/19

5 out of 5

Great guys

Sean is Great . Really helped out. Thank you

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].