NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.1

SpotScore

CallTools - Call Center Software

CallTools Reviews in September 2026: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.96

Add to compare

CallTools offers custom pricing plan

Get Pricing Details

CallTools Reviews & Ratings

4.96

Excellent

Based on 251 ratings & 251 reviews

Are you using CallTools?

Rating Distribution

Excellent

(246)

Very Good

(4)

Good

(0)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

  • Efficient automation features save valuable time and enhance productivity.

  • Customization options let users tailor the system to their unique needs easily.

  • Stellar customer support team that is ready to assist at every turn.

  • User-friendly interface for easy navigation.

  • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 141-150 out of 251

K

Kay

06/16/19

5 out of 5

Sean was Amazing Very Informative ..

Sean was Amazing Very Informative ... 100% Sealed The Deal

C

customer

06/14/19

5 out of 5

Sean Stanley was excellent!

Sean Stanley was excellent!. Very helpful and an asset to call tools, thank you very much!

C

customer

06/14/19

5 out of 5

Fast respond

Date of experience: June 15, 2019

C

customer

06/13/19

5 out of 5

Best Call Center software platform on…

Best Call Center software platform on the market, pricing and customer service second to none.

EJ

Echo Johnson

06/13/19

5 out of 5

Chanie my rep is always available when…

Chanie my rep is always available when I need her and the support team is amazing. Worming with Chanie and the team is always a seamless process. I couldn't be happier with the service I consistently receive! Thank you Chanie & Team!

C

customer

06/13/19

5 out of 5

Whenever your in a jam

Whenever your in a jam. Sean has the answer. Thanks!!

EA

Eugene Alexander

06/13/19

5 out of 5

Thank you John for following up

Thank you John for following up, going the extra mile, and answering all of our questions when you come to Texas let's go jet skiing!

LN

Lead Neighbor

06/13/19

5 out of 5

Great call system

Great call system, if you want your issues solved, Chanie is the person to go to!

A

Alex

06/13/19

5 out of 5

Very responsive

Very responsive, flexible, and professional!

TL

Treasured Leads

06/13/19

5 out of 5

An efficient platform you can trust…

An efficient platform you can trust back by committed support. Shawnie Clark has been our account rep since we started using the system. She has been great! The back end team is solid as well. Ricardo Cancela will help us with integrated postings which can take a lot of time. He usually knocks it out same day! Treasured Leads values the hard work people like Shawnie and Ricardo do at Call Tools to keep our operations running.

Free vendor scorecard

Evaluate CallTools objectively with the call center software scorecard

A weighted call center software vendor scorecard to score CallTools against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].