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9.1

SpotScore

CallTools - Call Center Software

CallTools Reviews in September 2026: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.96

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CallTools offers custom pricing plan

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CallTools Reviews & Ratings

4.96

Excellent

Based on 251 ratings & 251 reviews

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Rating Distribution

Excellent

(246)

Very Good

(4)

Good

(0)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

  • Efficient automation features save valuable time and enhance productivity.

  • Customization options let users tailor the system to their unique needs easily.

  • Stellar customer support team that is ready to assist at every turn.

  • User-friendly interface for easy navigation.

  • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 131-140 out of 251

C

customer

06/25/19

5 out of 5

Would recommend to a friend

Great for new and experienced call teams.

C

customer

06/24/19

5 out of 5

Sean is a great representative.

Date of experience: June 25, 2019

JJ

Julian Joseph

06/24/19

5 out of 5

Account Manager Shawny is Awesome!

Our Account Manager Shawny has been awesome. She has been super helpful walking us through the entire setup process, answering all of our questions, and ensures the customer service will always be priority.

C

customer

06/22/19

5 out of 5

I I have now been using Call stools for almost a year and I love it!!

When I was first looking for a dialer system to implement for my business I was overwhelmed. There are too many out there. How do you choose. There were a few that allowed you a free trial. And I tried out a couple. But I wasn’t happy with any of the ones I tried. In my search I came across Call Tools and spoke with Chase Alcaraz. He told me I should give Call Tools a try and once I do I won’t look at any other dialer as I would be happy with it. I thought of course he would say that. He is ...

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JC

Jeremy C

06/20/19

5 out of 5

CallTools is by far the best power…

CallTools is by far the best power dialer I have ever used. It is efficient, intuitive and technologically superior to anything else that I have tried. Calls have no lag time - it's awesome. The support staff are helpful, give it a try!

E

Emil

06/20/19

5 out of 5

Calltools is Great!

Calltools is great! Chase is awesome and quick to respond. He has tons of knowledge about the Calltools product. I am new with Calltools and so far, I am impressed with the features.

U

Undrea

06/20/19

5 out of 5

Best dialer we have ever used

Best dialer we have ever used. Our callers are remote, however we are able to listen to them in real time and speak with them throughout the day like they are in the same office with us! You have the ability to tailor their program to fit your business and not be trapped in a box.

JB

JC Buitrago

06/19/19

5 out of 5

Chase is great !!!

Date of experience: June 20, 2019

C

customer

06/17/19

5 out of 5

Very quick to attend to my needs

Very quick to attend to my needs, extremely patient, and Kind. They get back to me so quickly when they are busy, I feel like a priority. Sean and David are life savers

AS

Ara Svadzian

06/17/19

5 out of 5

Sean is awesome

Sean is awesome. Great to work with and very much on the ball.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].