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9.1

SpotScore

CallTools - Call Center Software

CallTools Reviews in September 2026: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.96

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CallTools offers custom pricing plan

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CallTools Reviews & Ratings

4.96

Excellent

Based on 251 ratings & 251 reviews

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Rating Distribution

Excellent

(246)

Very Good

(4)

Good

(0)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

  • Efficient automation features save valuable time and enhance productivity.

  • Customization options let users tailor the system to their unique needs easily.

  • Stellar customer support team that is ready to assist at every turn.

  • User-friendly interface for easy navigation.

  • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 121-130 out of 251

BC

Bob- CB TREG

07/31/19

5 out of 5

Call Tools is an amazing system…

Call Tools is an amazing system covering just about every aspect of a power dialer you could think of. Awesome support that you can connect with directly and they take the time to listen and guide you.

C

customer

07/29/19

5 out of 5

We love CallTools

We love CallTools! unfortunately we dont have people to use the system. But we will definitely sign up again if we decide to hire people to do Cold Calling.

C

customer

07/28/19

5 out of 5

Great customer support!

Date of experience: July 29, 2019

C

customer

07/23/19

5 out of 5

Great experience and great customer…

Great experience and great customer service. I just partnered with another business that already has a Call Tools account, so this account was unnecessary. The system and interoperability with other products like Podio are incredible.

C

customer

07/21/19

5 out of 5

Shawnie was very helpful getting me up…

Shawnie was very helpful getting me up and running. We were able to burn through a number of contact lists in days would've taken weeks without Call Tools. Very straight forward and easy to use. Highly effective, boosts results but also boosts training as our interns were able to practice with the script 10x more because of the number of connects there were getting.

ON

Ouss Niang

07/10/19

5 out of 5

Sean is the best and so is Call Tools!

Sean is the best and so is Call Tools! Lucky to find them.

SJ

Sonny J. Rock

07/01/19

5 out of 5

Excellent company to work with

Excellent company to work with. They do what they say they'll do, and you can trust them. Sean rocks and great service!!!

C

customer

06/27/19

5 out of 5

Calltools has the best customer…

Calltools has the best customer support. I was dealing with a technical issue and Anna literally came back to the office to help me out after she had already left and Shawnie my sales rep made that happen for me . I am deeply appreciative for all the help and would strongly recommend this company.

C

customer

06/26/19

5 out of 5

Call Tools team made the transition…

Call Tools team made the transition easy, specifically Chanie who is my Account Manager, very appreciative and excellent job!

C

customer

06/26/19

5 out of 5

Will Glez was very kind and helpful.

Date of experience: June 27, 2019

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].