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9.1

SpotScore

CallTools - Call Center Software

CallTools Reviews in September 2026: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.96

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CallTools offers custom pricing plan

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CallTools Reviews & Ratings

4.96

Excellent

Based on 251 ratings & 251 reviews

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Rating Distribution

Excellent

(246)

Very Good

(4)

Good

(0)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

  • Efficient automation features save valuable time and enhance productivity.

  • Customization options let users tailor the system to their unique needs easily.

  • Stellar customer support team that is ready to assist at every turn.

  • User-friendly interface for easy navigation.

  • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 111-120 out of 251

MT

Manjinder T

02/17/20

5 out of 5

"Very helpful staff and easy to use."

What do you like best about CallTools? I liked the speed and ease of my set up. As well as the support of the team when a rare issue arises. They focus on retaining clients long term not just a quick set up and because of that they have great support. What do you dislike about CallTools? Downloading reports come to email instead of direct download. Recommendations to others considering CallTools: Perfect for a Telecommunications Company looking for an easy to use software with great ...

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DO

Devin O

02/17/20

5 out of 5

"Convert from Mojo here to share the love"

What do you like best about CallTools? Call Tools staff were super responsive and helpful. I worked with Shawnie personally and she was really fast at getting us up and rolling, making sure we had all the training we needed, and answering any question we needed. Call recording was an awesome feature we especially liked. Call Tools is built for a modern biz. Doesn't feel old and clunky like Mojo was starting to feel for me. What do you dislike about CallTools? Nothing at this time. It was a ...

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RL

Rick L

12/15/19

5 out of 5

Great product and a professional…

Great product and a professional responsive team!

TJ

Tyrone Jennings

12/08/19

5 out of 5

Great customer service!!!

Great customer service! Great product!!

MP

Michael Pellechia

09/19/19

5 out of 5

Great system!

Great system! Tremendous team! Superb customer service! If you are just starting out or want a better dialer system, give these guys a call. 20+ yrs in phone sales, this system is excellent.

ML

Maria L

09/12/19

4 out of 5

"Web based VOIP for startup business "

What do you like best about CallTools? If you have 2-5 agents only and are taking a minimal number of calls, Calltools is definitely an ideal platform to use. With an easy setup with just username and password, your agent can start calling right away. It is web-based so as simple as going to the website and logging in using your username and password, you can now start taking in calls with the leads loaded by your superior. What do you dislike about CallTools? Since its web-based, ...

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PA

phillip aikin

09/01/19

5 out of 5

Must have!

As a new investor you need to make sure your keeping the costs down but getting the most bang for your buck and these dudes know how to get it done. My support/sales member/&/ motivater “Shawnie Clark” was super knowledgeable of the product and , helpful to how I should use it and how to set it up made the difference. Cost is less as well so that helped a ton as well! Over all great team and system; “GET IT!”

C

Curt

08/11/19

5 out of 5

Great product that is simple and…

Great product that is simple and effective. Sean is a great account rep and makes implementing CallTools easy.

C

customer

08/05/19

5 out of 5

Sean Stanley was super amazing and…

Sean Stanley was super amazing and helpful over the phone. He provided much-needed information as well as efficient. Great guy!

I

IronJosh300

08/03/19

5 out of 5

Highly Reccomended for awesome growth investment. Small operation review...

Calltools.com is a great way to expand many businesses. Upon calling Sean Stanley the first time, and just the few times i’ve needed him or his teams; they never fail to support my success. I’m a small operation and I can tell they treat me the same as if I was a 400 man operation. I appreciate them and highly recommend! The tools are beyond what are normal in most call centers; and the cost is brilliant!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].