9.1
SpotScore

CallTools Reviews in September 2026: User Ratings, Pros & Cons
Streamline your call center operations with ease.
Add to compare
CallTools offers custom pricing plan
CallTools Reviews & Ratings
Are you using CallTools?
Spotsaas Editor’s POV
CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more
CallTools pros and cons
Efficient automation features save valuable time and enhance productivity.
Customization options let users tailor the system to their unique needs easily.
Stellar customer support team that is ready to assist at every turn.
User-friendly interface for easy navigation.
The richness of features and customizations can be intimidating and complex for newcomers without proper support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
Filter results
Sort by :
Showing 111-120 out of 251
MT
Manjinder T
02/17/20
"Very helpful staff and easy to use."
What do you like best about CallTools? I liked the speed and ease of my set up. As well as the support of the team when a rare issue arises. They focus on retaining clients long term not just a quick set up and because of that they have great support. What do you dislike about CallTools? Downloading reports come to email instead of direct download. Recommendations to others considering CallTools: Perfect for a Telecommunications Company looking for an easy to use software with great ...
Read more
DO
Devin O
02/17/20
"Convert from Mojo here to share the love"
What do you like best about CallTools? Call Tools staff were super responsive and helpful. I worked with Shawnie personally and she was really fast at getting us up and rolling, making sure we had all the training we needed, and answering any question we needed. Call recording was an awesome feature we especially liked. Call Tools is built for a modern biz. Doesn't feel old and clunky like Mojo was starting to feel for me. What do you dislike about CallTools? Nothing at this time. It was a ...
Read more
RL
Rick L
12/15/19
Great product and a professional…
Great product and a professional responsive team!
TJ
Tyrone Jennings
12/08/19
Great customer service!!!
Great customer service! Great product!!
MP
Michael Pellechia
09/19/19
Great system!
Great system! Tremendous team! Superb customer service! If you are just starting out or want a better dialer system, give these guys a call. 20+ yrs in phone sales, this system is excellent.
ML
Maria L
09/12/19
"Web based VOIP for startup business "
What do you like best about CallTools? If you have 2-5 agents only and are taking a minimal number of calls, Calltools is definitely an ideal platform to use. With an easy setup with just username and password, your agent can start calling right away. It is web-based so as simple as going to the website and logging in using your username and password, you can now start taking in calls with the leads loaded by your superior. What do you dislike about CallTools? Since its web-based, ...
Read more
PA
phillip aikin
09/01/19
Must have!
As a new investor you need to make sure your keeping the costs down but getting the most bang for your buck and these dudes know how to get it done. My support/sales member/&/ motivater “Shawnie Clark” was super knowledgeable of the product and , helpful to how I should use it and how to set it up made the difference. Cost is less as well so that helped a ton as well! Over all great team and system; “GET IT!”
C
Curt
08/11/19
Great product that is simple and…
Great product that is simple and effective. Sean is a great account rep and makes implementing CallTools easy.
C
customer
08/05/19
Sean Stanley was super amazing and…
Sean Stanley was super amazing and helpful over the phone. He provided much-needed information as well as efficient. Great guy!
I
IronJosh300
08/03/19
Highly Reccomended for awesome growth investment. Small operation review...
Calltools.com is a great way to expand many businesses. Upon calling Sean Stanley the first time, and just the few times i’ve needed him or his teams; they never fail to support my success. I’m a small operation and I can tell they treat me the same as if I was a 400 man operation. I appreciate them and highly recommend! The tools are beyond what are normal in most call centers; and the cost is brilliant!
Free vendor scorecard
Evaluate CallTools objectively with the call center software scorecard
A weighted call center software vendor scorecard to score CallTools against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].