CallRail Reviews in June 2025: User Ratings, Pros & Cons

quality product

What do you like best? I am fascinated by this company because it allows us through its tools to follow all the phone calls of our client portfolio and in turn notify how many received for the work that was executed, this company has an extraordinary user attention, great online chat they have, and true quality software and easy access for people. What do you dislike? I think in particular that there is no need to speak negatively about this company, it is one of my favorites in the ...

Track and Record Leads for Clients

For great call tracking and analysis

What do you like best? I really like it because you can manage all your incoming potential customers on a board, Easy to use You can also receive alerts by phone or email so you can contact your prospects immediately. What do you dislike? Nothing bad to say about this tool, so far it works as it should, without problems. Recommendations to others considering the product: I recommend it, it is perfect for small and medium businesses, sales teams and to improve services to ...

the best!

the best! like the data provided by call tracking.

Call Tracker with all the features

What do you like best? Easy to use interface with an amazing support team. I loved the experience with the customer care for requests regarding the API. What do you dislike? API Limits are the only downsides from a developer's perspective. For the general users, this tool is great in all respect. What problems are you solving with the product? What benefits have you realized? Easy to monitor incoming calls for various companies. The ability of tags is awesome and helps a lot to ...

I love working with CallRail

PROS & CONS What are the best aspects of this product? CallRAil is easy to set up and easy to use, I managed to install the program by myself. There are extremely easy and understandable instructions to follow. It is simple and intuitive tool with great capabilities. What aspects are problematic or could work better? It takes some time for the calls to show as conversion inside the Adwords. What specific problems in your company were solved by this product? It helps us to find exact ...

I love the products

I love the products! My clients like the data provided by call tracking.

Great product!

What do you like best? Callrail allows us to track all of our client's phone calls and easily report on how many organic calls they received as a result of the work we do. I would recommend this product to anybody interested in growing an growing their service provider business. I really like the ability to see how all my clients are doing at once. What do you dislike? There is not a lot about Callrail I don't like. Overall the software is phenomenal! That being said, the comparing ...

Excellent product

PROS & CONS What are the best aspects of this product? The product is simple and easy to set it up, it is well organized and very customizable. It offers voicemail, call forward options and integration with CRMs. There is even a mobile app. The price is affordable. What aspects are problematic or could work better? There is nothing I can think of. What specific problems in your company were solved by this product? It allows us to track multiple numbers and to know when lead comes from ...

We have great experience with CallRail

PROS & CONS What are the best aspects of this product? CallRail provides me with accurate data to my clients when it comes to phone-calls that the adverts on the websites are generating. We are able to present true value of our services by using the data. We have improved the customer retention numbers effectively. There is even emails with call-data and with recorded calls. What aspects are problematic or could work better? They could make some reports and menus more intuitive. Also ...