CallRail Reviews in June 2025: User Ratings, Pros & Cons

"An absolute must for PPC campaigns."

What do you like best about CallRail? It provides transparency for your campaigns. Clients love the recording value. What do you dislike about CallRail?

"I always recommend CallRail to clients"

What do you like best about CallRail? CallRail is super easy to use, set up, and integrate into my tech stack for call tracking. I recommend it to all of my clients (if I give them a choice) because of the value it delivers. I've used it for about a decade with Enterprise-level clients as well as small, local businesses.

"Recommended"

What do you like best about CallRail? Not only can I use different phone numbers to track multiple marketing/advertising lines, I can also listen in and know we are providing the best service possible.

"Best call software for showing clients results"

What do you like best about CallRail? The call recording feature helps us understand the quality of the leads we're generating as well as the quality of the inbound call process that our clients provide.

"Great overall software"

What do you like best about CallRail? Simple to use, the software has an easy lay out, and fast execution. What do you dislike about CallRail?

"Best Attribution Tracking for Marketing Teams"

What do you like best about CallRail? With CallRail, I can accurately track the attribution of leads from phone calls and forms. It allows me to show ROI to my clients even when their own tracking software is all messed up. Also, I work primarily with mental health professionals so HIPAA compliant package is a must.

"CallRail is a game changer for our clients"

What do you like best about CallRail? The ability to granularly track attribution of virtually every call / lead that our clients recieve What do you dislike about CallRail?

"Call Rail Experience"

What do you like best about CallRail? Callrail makes it easy to view all my calls from a variety of channels. Reporting is made easy with their dashboard as well.

"The Great CallRail"

What do you like best about CallRail? As a systems person, I enjoy creating paths to take the workload off myself and others around me. With Call rail, we have more time to accomplish more tasks. Very helpful.

"A great call tracking tool for companies of all sizes"

What do you like best about CallRail? I have used CallRail for a few years now. It has solid features and customer service, easy to use, and is one of the better ones ins the industry. Compared to the competitors,I think the agency support stands out the most.