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CallRail - Inbound Call Tracking Software

CallRail Reviews in June 2025: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terible

(12)

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Showing 131-140 out of 828

AA

Andrew A

05/26/22

5 out of 5

"Call Rail Simplifies Tracking and Helps Our Clients Recognize Areas to Improve"

What do you like best about CallRail? My favorite feature about Call Rail is their dynamic call tracking feature which allows you to easily see where leads are coming from across the internet and even traditional formats if you set up your campaigns correctly.

JK

John K

05/24/22

5 out of 5

"Happy to recommend CallRail."

What do you like best about CallRail? Easy to start up new accounts. Customer service has always been good. I like the ability to match an ROI to our marketing services on behalf of our clients.

JT

Jason T

05/24/22

5 out of 5

"CallRail has been so helpful to our business. I am not sure what we would do without!"

What do you like best about CallRail? It shows us exactly where our leads come from and the call recording is also helpful. What do you dislike about CallRail?

JH

Julie H

05/24/22

5 out of 5

"Great Tool To Help with Digital Marketing Efforts"

What do you like best about CallRail? Very Easy To Use. Information is very easy to understand. What do you dislike about CallRail?

AU

Anonymous User

05/24/22

5 out of 5

"Good product and good customer service"

What do you like best about CallRail? The customer service team is responsive and always helpful. They usually respond quickly and are skilled at helping us find the best solution to issues.

AU

Anonymous User

05/24/22

5 out of 5

"Exceptional support & service"

What do you like best about CallRail? CallRail tracking, reporting, and overall use have been phenomenal. What do you dislike about CallRail?

MV

Michael V

05/24/22

5 out of 5

"Great company, lots of cool features"

What do you like best about CallRail? Call recordings are the best feature because we use it to train our staff What do you dislike about CallRail?

DR

Don R

05/24/22

5 out of 5

"Smooth as silk and Easy as Pie"

What do you like best about CallRail? Ease to set up and execute both number acquisition as well tracking and tagging. What do you dislike about CallRail?

AU

Anonymous User

05/24/22

5 out of 5

"CallRail has robust analytics and reporting features."

What do you like best about CallRail? The user experience and reporting and analytics features are easy to integrate with and provide important and insightful data. You can also setup dynamic call tracking on websites for even more detailed reporting.

MC

Marc C

05/24/22

5 out of 5

"User-Friendly and Quick to Implement"

What do you like best about CallRail? I like how user-friendly the platform is What do you dislike about CallRail?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].