CallRail Reviews in June 2025: User Ratings, Pros & Cons

"Maybe the most important piece of software in our law firm"

What do you like best about CallRail? Callrail has finally given us the ability to understand our business. We know where leads are coming from, so now we have been able to build systems to understand who our best clients are and which of our marketing channels are actually profitable...and how much. It helps us know immediately if something is wrong with a channel because we know how it should behave. We love CallRail and I tell all my friends who really care about building a business about it.

They make it Easy

They make it Easy! I keep track of my calls, form submissions, and team with CallRail! It is easy to use and makes a difference in data attribution.

"- Call rail help us to solve our ROI problem by giving proper call details"

What do you like best about CallRail? Reporting and its intergration with different CRMs like Hubspot What do you dislike about CallRail?

"Best App For Tracking Metrics"

What do you like best about CallRail? Seamless APIs, extremely useful for tracking marketing campaigns. What do you dislike about CallRail?

"Been using CallRail for over 5 years and I recommend it to all my clients"

What do you like best about CallRail? Easy to use and help track call and form conversions. What do you dislike about CallRail?

"The best call tracking solution"

What do you like best about CallRail? Very easy to setup new numbers and has the best analytics we've seen What do you dislike about CallRail?

"CallRail is a Must-Have Tool"

What do you like best about CallRail? It's very easy to use and links with other marketing tools. The automation tools for qualifying calls and form fills is a must-have.

"CallRail systems are powerful!"

What do you like best about CallRail? The ability to have options for Call Routing & leads flows is amazing! I love that we can have multiple different numbers to track out lead generation and lead sources, and each of those numbers can have their own call flow for lead routing as well. You can base it on timing, days and actual activity on the user as well.

"Fills in Marketing Blind Spots"

What do you like best about CallRail? Call Rail provides accountability for phone call conversions that would otherwise be very difficult to track with the degree of certainty Call Rail can provide. Not only can we attribute calls to a particular channel, but we can also qualify the leads by reviewing the actual calls.

"Easy-to-use call tracking service"

What do you like best about CallRail? The ease of use is what sets CallRail apart for me. Simple to add numbers, easy-to-understand reporting, integration capabilities. Everything we need!