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CallMiner Eureka offers custom pricing plan
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Showing 111-120 out of 186
AU
Anonymous User
02/16/21
"CallMiner Provides Insight in the Virtual World!"
What do you like best about CallMiner Eureka? Every call every day is the best part. It's like being side jacked with every agent each day to gain insight on the customers experience. You can manage improvement areas, measurable actions, estimate improvement increments, and much more.
AU
Anonymous User
02/16/21
"Streamlining call QA and call data mining"
What do you like best about CallMiner Eureka? CallMiner allows for more call review than staffing alone can provide. What do you dislike about CallMiner Eureka?
AU
Anonymous User
02/12/21
"Beyond Measure"
What do you like best about CallMiner Eureka? The ease of use for programming and the ability to pull multiple calls from long durations in just a few seconds. What do you dislike about CallMiner Eureka?
SK
Sushant K N
02/12/21
"CallMiner Eureka review"
What do you like best about CallMiner Eureka? Ease of category development platform compare to another speech analytics platform in the market. Also other functionalities like work clouds, speaker separation, illuminate features are added bonus.
AU
Anonymous User
02/12/21
"Great company with great employees"
What do you like best about CallMiner Eureka? The community of Callminer is amazing and the tool is extremely easy to use What do you dislike about CallMiner Eureka?
AU
Anonymous User
02/12/21
"CallMiner Review - BC Services"
What do you like best about CallMiner Eureka? The ability to have all calls analyzed on any given category created. What do you dislike about CallMiner Eureka?
AU
Anonymous User
11/18/20
"Time saver and very accuarate"
What do you like best about CallMiner Eureka? Call drives help us to understand the main reasons of contacts What do you dislike about CallMiner Eureka?
MM
Myles M
11/18/20
"The Callminer Eureka platform has allowed our company to truly hear the voice of the customer."
What do you like best about CallMiner Eureka? The best thing about Callminer is being able to analyze all the calls from our company in real-time versus a random set of hand-picked calls.
AU
Anonymous User
11/17/20
"This product has made my job so much more useful!"
What do you like best about CallMiner Eureka? I love the automation - I can set up reports and subscriptions and send them to whomever they need to go to. This is so much more efficient than doing everything manually.
AU
Anonymous User
11/17/20
"CallMiner has expanded our Compliance progroam"
What do you like best about CallMiner Eureka? Ability to QA all calls with high accuracy What do you dislike about CallMiner Eureka?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
