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9.3

Spot Score

CallHippo - Call Center Software

CallHippo Reviews in May 2025: User Ratings, Pros & Cons

Revolutionize your customer experience with CallHippo.

3.9

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Starts from $14/User/Month when Billed Yearly

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CallHippo Reviews & Ratings

3.9

Very Good

Based on 494 ratings & 309 reviews

Rating Distribution

Excellent

(235)

Very Good

(53)

Good

(2)

Poor

(0)

Terible

(19)

Expert's Review

CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for international numbers, making it effortless to stay connected globally. The platform's call recording feature and customer service have received positive feedback, enhancing the ...Read more

CallHippo pros and cons

  • Excellent call quality and clarity, enhancing communication experience.

  • User-friendly interface and easy setup process for quick deployment.

  • Good customer support with prompt issue resolution.

  • Cloud-based system enabling accessibility from anywhere.

  • Occasional network issues affecting call connection.

  • Dashboard and dialer functionalities may encounter glitches.

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Showing 31-40 out of 309

NS

Nash S

07/03/23

5 out of 5

"CallHippo Rocks!!!"

What do you like best about CallHippo? Easy to understand & use, User friendly user interface What do you dislike about CallHippo? You should need to work on your IVR system introduce more AI voice options with background music is supposed to be there for a better experience for IVR. What problems is CallHippo solving and how is that benefiting you? Daily calling needs of my reps are solved by Callhippo, and I'm able to listen to their call recordings, which is helpful for me.

IV

Inna V

07/02/23

5 out of 5

"Easy to set up telephony for PH"

What do you like best about CallHippo? Their customer service and onboarding was very smooth. Rates are very fair and the system is easy to learn. What do you dislike about CallHippo? Nothing, really. Ideally there should be SMS but that's our country's regulation that prevented that. What problems is CallHippo solving and how is that benefiting you? It was for lead generation validation and it is going well

IV

Inna V

07/02/23

5 out of 5

"Easy to set up telephony for PH"

What do you like best about CallHippo? Their customer service and onboarding was very smooth. Rates are very fair and the system is easy to learn. What do you dislike about CallHippo? Nothing, really. Ideally there should be SMS but that's our country's regulation that prevented that. What problems is CallHippo solving and how is that benefiting you? It was for lead generation validation and it is going well

AK

Akash K

06/28/23

4.5 out of 5

"Easy to use calling software"

What do you like best about CallHippo? How easy it is to implement and start adopting the tool. Pretty straightforward UI/UX and helps our team start dialling right away. What do you dislike about CallHippo? Nothing that we dislike. Does the job for us! What problems is CallHippo solving and how is that benefiting you? Our sales teams, especially the outbound teams use the tool to call our prospects globally and book meetings with them. The mobile app helps us instantly access the tool and ...

Read more

AK

Anupama K

06/22/23

3.5 out of 5

"a decent IVR for small businesses"

What do you like best about CallHippo? I found callhippo to be a decent calling software actually. though I faced some challenges setting it up. its interface is easy to decipher and it can be customized too What do you dislike about CallHippo? overall it does not have a lot of cons because its quite simple and perhaps a basic version of launch -- the problem is exactly that. also it does not support a lot of lingos What problems is CallHippo solving and how is that benefiting ...

Read more

MS

Mujtaba S

06/19/23

5 out of 5

"Call Hippo Services"

What do you like best about CallHippo? Dashboard and interface is very cool and there are a lot of integrations and API's What do you dislike about CallHippo? They must provide a direct customer support number where a customer can call directly What problems is CallHippo solving and how is that benefiting you? Well it's a long story, it's helping me grow my business and that's all

MS

Mujtaba S

06/19/23

5 out of 5

"Call Hippo Services"

What do you like best about CallHippo? Dashboard and interface is very cool and there are a lot of integrations and API's What do you dislike about CallHippo? They must provide a direct customer support number where a customer can call directly What problems is CallHippo solving and how is that benefiting you? Well it's a long story, it's helping me grow my business and that's all

DM

Devendra M

06/13/23

5 out of 5

"My Success manager Mr. Manmohan was good , calm and polite to handled the situation well"

What do you like best about CallHippo? Customer Service is very responsive especially the chat service. What do you dislike about CallHippo? Their Apps should be more user-friendly so they will have less difficulty understanding the app What problems is CallHippo solving and how is that benefiting you? Internal and External Communication

DM

Devendra M

06/13/23

5 out of 5

"My Success manager Mr. Manmohan was good , calm and polite to handled the situation well"

What do you like best about CallHippo? Customer Service is very responsive especially the chat service. What do you dislike about CallHippo? Their Apps should be more user-friendly so they will have less difficulty understanding the app What problems is CallHippo solving and how is that benefiting you? Internal and External Communication

MB

Mayuresh B

06/07/23

4.5 out of 5

"yes"

What do you like best about CallHippo? Work-friendly. Customer support has been brilliant What do you dislike about CallHippo? Telephone services at the price level are quite HIgh What problems is CallHippo solving and how is that benefiting you? Call Recording issue resolve for support team