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9.3

Spot Score

CallHippo - Call Center Software

CallHippo Reviews in May 2025: User Ratings, Pros & Cons

Revolutionize your customer experience with CallHippo.

3.9

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Starts from $14/User/Month when Billed Yearly

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CallHippo Reviews & Ratings

3.9

Very Good

Based on 494 ratings & 309 reviews

Rating Distribution

Excellent

(235)

Very Good

(53)

Good

(2)

Poor

(0)

Terible

(19)

Expert's Review

CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for international numbers, making it effortless to stay connected globally. The platform's call recording feature and customer service have received positive feedback, enhancing the ...Read more

CallHippo pros and cons

  • Excellent call quality and clarity, enhancing communication experience.

  • User-friendly interface and easy setup process for quick deployment.

  • Good customer support with prompt issue resolution.

  • Cloud-based system enabling accessibility from anywhere.

  • Occasional network issues affecting call connection.

  • Dashboard and dialer functionalities may encounter glitches.

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Showing 291-300 out of 309

SR

Sareen R

02/22/19

5 out of 5

"Great Software for remote salespeople "

What do you like best about CallHippo? I had heard about other service providers who were giving a virtual local number, but the set up process was pretty complicated. Callhippo was very smooth in terms of setup. got a virtual number within a few minutes of signing up and I was set. Another thing I liked is the support team which is always available on chat and on phone. Highly recommended. What do you dislike about CallHippo? so far I have not come across anything about callhippo that I ...

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AU

Anonymous User

01/08/19

5 out of 5

"CallHippo"

What do you like best about CallHippo? very easy to use works great ! Likes the UI l What do you dislike about CallHippo? there is a delay in the communication some time Recommendations to others considering CallHippo: Yes What problems is CallHippo solving and how is that benefiting you? Calling world wide from any where !

DM

David M

11/11/18

0 out of 5

"Buyer beware"

What do you like best about CallHippo? I thought this would be a good idea. It may still be a good idea but not with this company. What do you dislike about CallHippo? Three minutes or less to provide a number? Hah! Not in South Africa yet they say they can. We are located in Memel (our physical location) and registered in Pretoria and provided the appropriate documents but they gave us a number in “George” and then began asking for proof of registration in this mystery town. They claim ...

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AU

Anonymous User

11/01/18

4 out of 5

"Hungry Hungry Hippo"

What do you like best about CallHippo? I love the versatility in using this product/ service. This application makes virtual calls super easy. What do you dislike about CallHippo? I think the user interface could be improved. It took me some time to get used to the available features- and to locate them. Recommendations to others considering CallHippo: Make sure that you consider the needs of your own business- in terms of communication and contact with clients. What problems is CallHippo ...

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AU

Anonymous User

08/16/18

4.5 out of 5

"Best PhoneCall Manager "

What do you like best about CallHippo? Call hippo is a great tool that is helping me a lot to sort out my telephonic call, means to whom I have to call and from whom I have been receiving call.it has a great user friendly interface and take very less time to install and it's very cost effective.whenever we got some issue we can easily connect with support and get the solution within few minutes. What do you dislike about CallHippo? I didnot find any drawback from it apart from sometime it ...

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JS

Jonathan S

08/06/18

0 out of 5

"STAY CLEAR - make sure to check your minutes"

What do you like best about CallHippo? I liked the features for the price but you pay for what you get. What do you dislike about CallHippo? Support was rude and they sneakily charge you for more minutes then you use. You have to spend time and effort reviewing your minutes. Luckily I found it happening within the first few days before I really got my sales team on the phones. Recommendations to others considering CallHippo: Don't do it. Use Dialpad and you'll be free from false charges and ...

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AR

Anonymous Reviewer

05/06/17

5 out of 5

Awesome Tool For Business Communcation

PROS: One of the great features of CallHippo is that, you can add multiple features under one number. So, when the customer calls on that number all members under that number will be notified at the same time. Now, if any of the member picks up the call, the remaining members will automatically stop getting incoming call notification. This feature has been a great help for my organization as we have many responsible person for one subject. We would say a big yes to CallHippo! CONS: They ...

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AR

Anonymous Reviewer

05/06/17

5 out of 5

Awesome Tool For Business Communcation

PROS: One of the great features of CallHippo is that, you can add multiple features under one number. So, when the customer calls on that number all members under that number will be notified at the same time. Now, if any of the member picks up the call, the remaining members will automatically stop getting incoming call notification. This feature has been a great help for my organization as we have many responsible person for one subject. We would say a big yes to CallHippo! CONS: They ...

Read more

AU

Anonymous User

05/05/17

4.5 out of 5

"CallHippo Allows Me To Work From Anywhere!"

What do you like best about CallHippo? When we decided to go with CallHippo, we were amazed that it took like 3 minutes to set up. It includes variety of features that allows offices to present themselves professionally, especially the feature of voicemail is very useful. The Virtual Phone System is available on Android platform as well, So the calling process becomes mobile. After conducting an extensive research and analysis, my team highly recommends CallHippo as the most affordable ...

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ML

Merimal Lely

04/08/17

5 out of 5

Awesome Tool For Business Communcation

PROS: Talking about virtual calling system, I bet none can beat CallHippo. Using it for more than six months now, I am amazed by its powerful functionality and efficiency. It makes call transferring and forwarding, an easy task. I can also extend calls to my team members and track their customer service. It's useful call analytics provide real-time data and allow me to take informed decisions. CONS: The IVRS software feature in not available yet. So they can work on it and make it available asap

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].