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9.3

Spot Score

CallHippo - Call Center Software

CallHippo Reviews in May 2025: User Ratings, Pros & Cons

Revolutionize your customer experience with CallHippo.

3.9

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Starts from $14/User/Month when Billed Yearly

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CallHippo Reviews & Ratings

3.9

Very Good

Based on 494 ratings & 309 reviews

Rating Distribution

Excellent

(235)

Very Good

(53)

Good

(2)

Poor

(0)

Terible

(19)

Expert's Review

CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for international numbers, making it effortless to stay connected globally. The platform's call recording feature and customer service have received positive feedback, enhancing the ...Read more

CallHippo pros and cons

  • Excellent call quality and clarity, enhancing communication experience.

  • User-friendly interface and easy setup process for quick deployment.

  • Good customer support with prompt issue resolution.

  • Cloud-based system enabling accessibility from anywhere.

  • Occasional network issues affecting call connection.

  • Dashboard and dialer functionalities may encounter glitches.

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Showing 251-260 out of 309

AU

Anonymous User

07/30/20

5 out of 5

"Great, Easy to Use Service"

What do you like best about CallHippo? Really simple to set up and lots of options to make it your own What do you dislike about CallHippo? There are a lot of options, which is a positive for some people, but it could be a detractor for others. Their pricing is also a little complicated. What problems is CallHippo solving and how is that benefiting you? We needed a company-wide number that had the “press X to reach Y department” type routing. It works!

CK

Carson K

07/29/20

5 out of 5

"Truly Excellent Service and Support"

What do you like best about CallHippo? I have been very happy with the customer service. it has been second-to-none in terms of helpfulness and patience with someone of my little technical knowhow. I must say give special thanks to the woman who helped me set up my account (though regretfully I forget her name, and Mr. Vijay, who has helped me navigate the ins and outs of the system. Both are consummate professionals. What do you dislike about CallHippo? i'm not entirely pleased with the ...

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DC

Dr. C

07/22/20

5 out of 5

"Great service!"

What do you like best about CallHippo? User-friendly, reliable, cost-effective, useful, convenient. What do you dislike about CallHippo? The programmable voice message should have an option to provide your own recording. What problems is CallHippo solving and how is that benefiting you? Office phone line that is portable at an excellent price. Also, being able to send SMS from an office phone number instead of having to use my personal cellphone.

CJ

Carlos J

07/13/20

5 out of 5

"Eeasy, cheap and useful call center software."

What do you like best about CallHippo? I took the time to register by the first time in one of this pages to send the review about call hippo because they really deserve it. I linked it with Hubspot and it works perfect to make calls from hubspot, all the registre is saved... is very cool Special thanks to HIMA from support... she had the patience to help me step by step to solve and set up my integration. What do you dislike about CallHippo? I didnt dislike nothing... so i dont know what ...

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MK

manoj k

07/10/20

5 out of 5

"Smooth and confident experience"

What do you like best about CallHippo? the call forwarding feature, voicemail and sms. the 3 things you need uninterrupted, and callhippo has provided best service for those. What do you dislike about CallHippo? the mobile app is bit glitchy, however the real deal requirements works best What problems is CallHippo solving and how is that benefiting you? International calling and receiving. I do not have to maintain sim cards and risk of losing them or buying new phones to keep them alive

SJ

Shaju J

07/09/20

0 out of 5

"Overcharged 112.60 for 30 days and Nobody cares"

What do you like best about CallHippo? Nothing to talk about any service here. Its pathetic What do you dislike about CallHippo? Pathetic support and the way they handle a client is horrible. Recommendations to others considering CallHippo: Stay away from this, its not worth your time, money and upcoming worries !! What problems is CallHippo solving and how is that benefiting you? Nobody wants to refund you nor understand your concern. Everyone wants to give an excuse why the money can not ...

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MC

Mitzamar C

06/26/20

5 out of 5

"Excellent app!"

What do you like best about CallHippo? The calls syncronization, the good sound and the friendly interface What do you dislike about CallHippo? Sometimes the dialer get frozen and doesn´t ring Recommendations to others considering CallHippo: Should be good to can see the activity feed and the dialer at the same time in the Android App (this is for developers) What problems is CallHippo solving and how is that benefiting you? 1 - The not ringing calls 2 - The benefits are related to my job, ...

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AU

Anonymous User

06/18/20

5 out of 5

"thanks Hazra for quick action and support, very helpful and instant support"

What do you like best about CallHippo? very helpful and instant support :) !!!!! What do you dislike about CallHippo? there is not correct feedback some times, like there is no "this mobile is powered off" "clients is busy" etc. What problems is CallHippo solving and how is that benefiting you? Need a new number to verify asap, and their support Hazra helped in 2 mins

AU

Anonymous User

06/05/20

5 out of 5

"Amazing Customer Support"

What do you like best about CallHippo? CallHippo Support member Nisarg, Provided me with step by step support and assurance from beginning to end. Nisarg Helped fix mistakes I made and proved to be trustworthy throughout our entire encounter. He represented this company well, he is knowledgeable, thorough, and trustworthy. What do you dislike about CallHippo? I dislike some of the interfaces as to which plan to pick. They overlapped and confused me, however Nisarg One of your customer ...

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SM

Shaffic M

05/28/20

4 out of 5

"Got a number from Manila that no other provider could provide"

What do you like best about CallHippo? Support team/live chat is so fast to respond. Support of Nisarg and Amrik was so knowledgeable and helpful and very willing to help. What do you dislike about CallHippo? just cool. Reserved answer. at-least all is good if you read carefully What problems is CallHippo solving and how is that benefiting you? reaching to my international customers

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].