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9.3

Spot Score

CallHippo - Call Center Software

CallHippo Reviews in May 2025: User Ratings, Pros & Cons

Revolutionize your customer experience with CallHippo.

3.9

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Starts from $14/User/Month when Billed Yearly

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CallHippo Reviews & Ratings

3.9

Very Good

Based on 494 ratings & 309 reviews

Rating Distribution

Excellent

(235)

Very Good

(53)

Good

(2)

Poor

(0)

Terible

(19)

Expert's Review

CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for international numbers, making it effortless to stay connected globally. The platform's call recording feature and customer service have received positive feedback, enhancing the ...Read more

CallHippo pros and cons

  • Excellent call quality and clarity, enhancing communication experience.

  • User-friendly interface and easy setup process for quick deployment.

  • Good customer support with prompt issue resolution.

  • Cloud-based system enabling accessibility from anywhere.

  • Occasional network issues affecting call connection.

  • Dashboard and dialer functionalities may encounter glitches.

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Showing 231-240 out of 309

AU

Anonymous User

11/13/20

5 out of 5

"Was having challenges accessing the dashboard. Reached out to online help and Hazra helped me out."

What do you like best about CallHippo? Quick online customer support. They are always available What do you dislike about CallHippo? Nothing at the moment. If anything we have we'll get back to you Recommendations to others considering CallHippo: I'll suggest to my friends What problems is CallHippo solving and how is that benefiting you? Easy reach out to people and companies globally.

AU

Anonymous User

11/10/20

5 out of 5

"Awesome service and more awesome support team!, thanks Owais"

What do you like best about CallHippo? The support team is really helpful, they are awesome! What do you dislike about CallHippo? Sometimes the calls are canceled, but fine Recommendations to others considering CallHippo: None What problems is CallHippo solving and how is that benefiting you? We were having issues with the calls and they been canceled.

AU

Anonymous User

11/10/20

5 out of 5

"Awesome service and more awesome support team!, thanks Owais"

What do you like best about CallHippo? The support team is really helpful, they are awesome! What do you dislike about CallHippo? Sometimes the calls are canceled, but fine Recommendations to others considering CallHippo: None What problems is CallHippo solving and how is that benefiting you? We were having issues with the calls and they been canceled.

TH

Tim H

11/06/20

5 out of 5

"Always on point"

What do you like best about CallHippo? Quick response - always helpful service team. What do you dislike about CallHippo? Nothing to dislike at this point! Based on our current experience - none expected. Recommendations to others considering CallHippo: Get on board! What problems is CallHippo solving and how is that benefiting you? virtual teams have a hard time picking up physical office phones. Using CallHippo provides 24/7/365 worldwide solutions.

TH

Tim H

11/06/20

5 out of 5

"Always on point"

What do you like best about CallHippo? Quick response - always helpful service team. What do you dislike about CallHippo? Nothing to dislike at this point! Based on our current experience - none expected. Recommendations to others considering CallHippo: Get on board! What problems is CallHippo solving and how is that benefiting you? virtual teams have a hard time picking up physical office phones. Using CallHippo provides 24/7/365 worldwide solutions.

AU

Anonymous User

10/28/20

0 out of 5

"Indian Company with scammers and unprofessionalism."

What do you like best about CallHippo? Nothing! We were baited into with their marketing and chat (sales) but when it comes to supporting they fail at it. They hardly help you during US/CA time zones. They operate in India and only will help you when they need money. What do you dislike about CallHippo? There is list of it! If you like my experience, STAY AWAY! They charged me for 7 platinum users and took $280 (not a big deal) but not the right way of runing business. It should be 2 users. ...

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AU

Anonymous User

10/05/20

4.5 out of 5

"Beginner Experience"

What do you like best about CallHippo? I really appreciate the time the team dedicated to me, in order to fix the situation, they were very nice and kind, I would like to congratulate Owais Mirza for the assistance, they really support you and become like a department of your company. What do you dislike about CallHippo? The email answers get a lot of days, I prefer the instan chat that was very helpful. What problems is CallHippo solving and how is that benefiting you? Was understanding ...

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AU

Anonymous User

09/03/20

4.5 out of 5

"very helpful support team"

What do you like best about CallHippo? Very helpful team, specifically Owais is an excellent support person, helped me promptly with my issue. What do you dislike about CallHippo? sometimes app gets slow, which is not a good thing Recommendations to others considering CallHippo: Recommended. What problems is CallHippo solving and how is that benefiting you? connectign with my clients.

US

Umesh S

08/31/20

0 out of 5

"Good software but dodgy billing"

What do you like best about CallHippo? Service and call quality is alright but there billing team is a disaster What do you dislike about CallHippo? I got charged $54 + $30 + $30 on 1 day against total bill of $24. When questioned, they tell me that I recharged my account which I don't remember doing on the date of charge. This is a nightmare. It's better to use reputable providers because you can't trust these guys with your card. Recommendations to others considering CallHippo: Be careful ...

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AU

Anonymous User

08/29/20

4.5 out of 5

"Excellent Service at affordable Prices."

What do you like best about CallHippo? It has a great answering machine feature. What do you dislike about CallHippo? If the IOS application's dialpad had a way of accessing the phone contacts, it would be great. What problems is CallHippo solving and how is that benefiting you? Payment issues.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].