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9.3

Spot Score

CallHippo - Call Center Software

CallHippo Reviews in May 2025: User Ratings, Pros & Cons

Revolutionize your customer experience with CallHippo.

3.9

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Starts from $14/User/Month when Billed Yearly

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CallHippo Reviews & Ratings

3.9

Very Good

Based on 494 ratings & 309 reviews

Rating Distribution

Excellent

(235)

Very Good

(53)

Good

(2)

Poor

(0)

Terible

(19)

Expert's Review

CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for international numbers, making it effortless to stay connected globally. The platform's call recording feature and customer service have received positive feedback, enhancing the ...Read more

CallHippo pros and cons

  • Excellent call quality and clarity, enhancing communication experience.

  • User-friendly interface and easy setup process for quick deployment.

  • Good customer support with prompt issue resolution.

  • Cloud-based system enabling accessibility from anywhere.

  • Occasional network issues affecting call connection.

  • Dashboard and dialer functionalities may encounter glitches.

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Showing 171-180 out of 309

AK

Akhilesh K

07/12/21

5 out of 5

"Great support by Vijay."

What do you like best about CallHippo? Vijay is a really helpful person. He explained everything in detail. Satisfied with the quick response. What do you dislike about CallHippo? My card is charged twice the amount mentioned for the plan but the team is working to resolve it. What problems is CallHippo solving and how is that benefiting you? Callhippo is helping me in setting up a customer support system remotely.

AU

Anonymous User

06/28/21

5 out of 5

"Dialing issues"

What do you like best about CallHippo? I am very happy with the support of Hazra. She helped me solve my issues. Thanks What do you dislike about CallHippo? A bit complicated interface. Maybe the most important functions should be on the first places as buttons. What problems is CallHippo solving and how is that benefiting you? Using it for a virtual office phone system.

MG

Mohit G

06/23/21

4 out of 5

"Nice Calling Software for Startups and service centers"

What do you like best about CallHippo? The user interface is really nice and they have a server switch option if the server goes down. I also loved the call quality. What do you dislike about CallHippo? They have a lot of features and it is a bit complicated to understand them all. Sometimes the call ends but doesn't give a disconnect tone. Recommendations to others considering CallHippo: We have analyzed a few other software and tested them for two weeks. We have got what we were looking ...

Read more

AU

Anonymous User

06/17/21

5 out of 5

"Excellent Customer Service by Hazra ma'am from Team CallHippo"

What do you like best about CallHippo? The CallHippo team represents among the highest levels of customer service I have experienced. Information was accurate. Hazra ma'am joined the video meet & her instructions were clear which helped me solve the issue I was facing. What do you dislike about CallHippo? There is nothing as of now that is to be disliked. What problems is CallHippo solving and how is that benefiting you? NA

AU

Anonymous User

06/11/21

5 out of 5

"Simple yet powerful"

What do you like best about CallHippo? CallHippo is a simple yet powerful tool that helped us go live with the USA market. What do you dislike about CallHippo? The power dialer UI and UX can be improved What problems is CallHippo solving and how is that benefiting you? Connecting with our oversees client

AU

Anonymous User

06/07/21

4 out of 5

"Great experience using Call Hippo."

What do you like best about CallHippo? I have a very good experience with Call Hippo. It helps me and my sales team manage the calls and messages. They always give us good service, and they have very friendly and helpful customer service. Thanks Vijay! What do you dislike about CallHippo? Sometimes the system is a bit lagging to receive calls, but you will only need to re-log in, and it will back works again. What problems is CallHippo solving and how is that benefiting you? I was unable ...

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RS

Rohini S

06/03/21

3.5 out of 5

"Abhay was quick and sorted out the issue just over a chat within a couple of minutes"

What do you like best about CallHippo? Quicksort out of the issue when the customer support team is contacted What do you dislike about CallHippo? call quality is at times in the worst quality. Recommendations to others considering CallHippo: Yes What problems is CallHippo solving and how is that benefiting you? call quality and a lot more

RS

Rohini S

06/03/21

3.5 out of 5

"Abhay was quick and sorted out the issue just over a chat within a couple of minutes"

What do you like best about CallHippo? Quicksort out of the issue when the customer support team is contacted What do you dislike about CallHippo? call quality is at times in the worst quality. Recommendations to others considering CallHippo: Yes What problems is CallHippo solving and how is that benefiting you? call quality and a lot more

AU

Anonymous User

06/02/21

4 out of 5

"User Friendly and Excellent Features"

What do you like best about CallHippo? The user interface is very simple, the dialer gives a Phone UI and the dashboard is pretty simple too. Call Hippo also provides multiple numbers if there is a network fluctuation, which is a great feature! What do you dislike about CallHippo? There are certain technical difficulties at times. The call disconnects abruptly in the middle or does not get connected at all at times, even with a very fast internet connection. What problems is CallHippo ...

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AU

Anonymous User

06/01/21

0 out of 5

"Don't Do It !! Products is below average, Constant issues, CHEAP FOR A REASON!!!"

What do you like best about CallHippo? Its cheap for a reason. It has potential but not ready yet. Tech team are helpful, though. What do you dislike about CallHippo? Often disconnects and we have to delete and re download the app. Tech issues such as voicemails showing as completed calls without you knowing. Cant search, cant tag, cant import contacts; cant see notes, cant assign calls or mark thier status...I have a long list. Recommendations to others considering CallHippo: DON'T DO IT. ...

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