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9.3

Spot Score

CallHippo - Call Center Software

CallHippo Reviews in May 2025: User Ratings, Pros & Cons

Revolutionize your customer experience with CallHippo.

3.9

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Starts from $14/User/Month when Billed Yearly

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CallHippo Reviews & Ratings

3.9

Very Good

Based on 494 ratings & 309 reviews

Rating Distribution

Excellent

(235)

Very Good

(53)

Good

(2)

Poor

(0)

Terible

(19)

Expert's Review

CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for international numbers, making it effortless to stay connected globally. The platform's call recording feature and customer service have received positive feedback, enhancing the ...Read more

CallHippo pros and cons

  • Excellent call quality and clarity, enhancing communication experience.

  • User-friendly interface and easy setup process for quick deployment.

  • Good customer support with prompt issue resolution.

  • Cloud-based system enabling accessibility from anywhere.

  • Occasional network issues affecting call connection.

  • Dashboard and dialer functionalities may encounter glitches.

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Showing 151-160 out of 309

RK

Ryan K

09/09/21

5 out of 5

"Best Account Manager - Jitendra"

What do you like best about CallHippo? We are with CallHippo for more than one year and in conversation with Jitendra for the last 3 months and everything is very smooth because Jitendra takes care of everything. He go beyond his limitation to provide us resolution even on his off-hours What do you dislike about CallHippo? Sometimes support team delays resolving the issue but that is understandable. What problems is CallHippo solving and how is that benefiting you? CallHippo provides us ...

Read more

CA

Charelle A

09/08/21

5 out of 5

"The first agent who really helped me superbly. Thank you sir Owais Mirza. You are indeed a Rockstar!"

What do you like best about CallHippo? The first agent who really helped me superbly. Thank you sir Owais Mirza. You are indeed a Rockstar! What do you dislike about CallHippo? not too friendly user dialer but support are good What problems is CallHippo solving and how is that benefiting you? a lot but its all good now

AU

Anonymous User

09/08/21

3.5 out of 5

"Online support"

What do you like best about CallHippo? Reply to my concern was immediate. Online support works really well. Kind and understanding was Shubhi from CallHippo. She was really looking for the best way to deal with a mistake in the system and fixed the problem, as well as gave me contact to deal with other issues with the invoice. Shubhi offered a zoom call, so our communication would be more effective. What do you dislike about CallHippo? I'm not too fond of a glitch in the system where I ...

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AU

Anonymous User

09/08/21

3.5 out of 5

"Online support"

What do you like best about CallHippo? Reply to my concern was immediate. Online support works really well. Kind and understanding was Shubhi from CallHippo. She was really looking for the best way to deal with a mistake in the system and fixed the problem, as well as gave me contact to deal with other issues with the invoice. Shubhi offered a zoom call, so our communication would be more effective. What do you dislike about CallHippo? I'm not too fond of a glitch in the system where I ...

Read more

CE

Charlene E

09/06/21

5 out of 5

"Highly recommended!!"

What do you like best about CallHippo? Owais Mirza on the support team was incredibly helpful. I had only one question left after reading the documentation for how to connect CallHippo to my CRM, Zoho. He was friendly and fast and got my issue resolved on the first try. What do you dislike about CallHippo? Only that I didn't find it sooner. Oh - actually, I would just add that I discovered it is possible on the Zoho CRM side to clone webhooks. That would save several repetitive steps in the ...

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RB

Rocio B

08/30/21

4.5 out of 5

"Great support! they accompany you step by step"

What do you like best about CallHippo? the accompaniment despite not having excellent English, Owais Mirza was patient when explaining What do you dislike about CallHippo? it don´t have language option at the zoom Recommendations to others considering CallHippo: Easy to use What problems is CallHippo solving and how is that benefiting you? problems with the web and my application to make calls

PR

Praveen R

08/19/21

5 out of 5

"Best support from Jitendra"

What do you like best about CallHippo? we are connected with callhippo for more than year experience is very good also our accounts manager JITENDRA is always ready to help with every query What do you dislike about CallHippo? Their nothing to highlight now in the future if any feedback is there I will surely update What problems is CallHippo solving and how is that benefiting you? Before we were using our own server but then there were many issues & we found CallHippo makes our business ...

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MM

Marc M

08/19/21

5 out of 5

"The experience was seamless. Chandrak was very attentive"

What do you like best about CallHippo? Chandrak gave me full walkthrough of the system. He was more than knowledgeable and with his guidance. My understanding has grown and I am able to maneuver with Call Hippo much easier. What do you dislike about CallHippo? I love the system. There are no complaints on my side. What problems is CallHippo solving and how is that benefiting you? I am just learning how to work the system better. It has way more benefits than I thought. I can also save a ton ...

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AU

Anonymous User

08/13/21

5 out of 5

"Convenient Service and Exceptional Support"

What do you like best about CallHippo? One can have US cell numbers, and the support team is great. Bhavin from support helped resolve my issues and was very knowledgeable in answering all my queries. What do you dislike about CallHippo? Sometimes SMSes are not delivered. Not sure why. What problems is CallHippo solving and how is that benefiting you? I was able to port my US cell number to CallHippo, and use it to make and receive calls when I moved to India.

MT

Migara T

08/12/21

5 out of 5

"Great Customer Service via Chat"

What do you like best about CallHippo? Customer service is great and rates are reasonable. What do you dislike about CallHippo? Available service providers could be improved for call quality. What problems is CallHippo solving and how is that benefiting you? Having a local Singapore number for customer service reps outside Singapore.