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9.3

Spot Score

CallHippo - Call Center Software

CallHippo Reviews in May 2025: User Ratings, Pros & Cons

Revolutionize your customer experience with CallHippo.

3.9

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Starts from $14/User/Month when Billed Yearly

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CallHippo Reviews & Ratings

3.9

Very Good

Based on 494 ratings & 309 reviews

Rating Distribution

Excellent

(235)

Very Good

(53)

Good

(2)

Poor

(0)

Terible

(19)

Expert's Review

CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for international numbers, making it effortless to stay connected globally. The platform's call recording feature and customer service have received positive feedback, enhancing the ...Read more

CallHippo pros and cons

  • Excellent call quality and clarity, enhancing communication experience.

  • User-friendly interface and easy setup process for quick deployment.

  • Good customer support with prompt issue resolution.

  • Cloud-based system enabling accessibility from anywhere.

  • Occasional network issues affecting call connection.

  • Dashboard and dialer functionalities may encounter glitches.

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Showing 141-150 out of 309

CA

CA Ajay P

09/29/21

5 out of 5

"Good Support, Helpful staff, Good job Bhavin"

What do you like best about CallHippo? The staff was helpful in solving my issue with the dialer and he was quick to jump on a Zoom call to help. What do you dislike about CallHippo? Nothing as of now. But there could be an improvement in UI What problems is CallHippo solving and how is that benefiting you? I make calls to Australia to my clients and this software helps me doing so..

DM

dave m

09/27/21

5 out of 5

"Demo and support"

What do you like best about CallHippo? The demo and support team are so damn good, want to thanks Jitendra, Bhavin, Chandrak for helping me out in all the manners. i was totally blunt about the software but these 3 people made it easy for me. Thanks a lot Guys. What do you dislike about CallHippo? Fucking My Internet and fucking the issue with the network. Recommendations to others considering CallHippo: Of course, I will. What problems is CallHippo solving and how is that benefiting ...

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AU

Anonymous User

09/24/21

5 out of 5

"Very good customer service."

What do you like best about CallHippo? The customer service is very efficient and helpful. APARNA is particularly great. She is knowledgeable of the platform and was able to help me solve the issue very quickly. What do you dislike about CallHippo? Nothing particular. The platform is pretty good. What problems is CallHippo solving and how is that benefiting you? Adding voice recording

AU

Anonymous User

09/23/21

4 out of 5

"Hazra was great in assisting with my issue"

What do you like best about CallHippo? easy to use UI and friendly support staff What do you dislike about CallHippo? Call script text blocks could be bigger. What problems is CallHippo solving and how is that benefiting you? sddsds

AU

Anonymous User

09/22/21

5 out of 5

"Very supportive team"

What do you like best about CallHippo? They help solve issues when there is a need. Today Abhay from the call hippo support team reached out and helped me find a recording clip that went missing. What do you dislike about CallHippo? There is nothing in particular that I dislike callhippo What problems is CallHippo solving and how is that benefiting you? For any technical issues the support team always helps out

PP

Paul P

09/21/21

4.5 out of 5

"Excellent support"

What do you like best about CallHippo? The customer support I received from Shubhi was very beneficial. I had some questions about setup and troubleshooting and she was able to help me resolve them quickly and easily. What do you dislike about CallHippo? Nothing so far, everything has been good. What problems is CallHippo solving and how is that benefiting you? I currently live in France but I do business in the US. CallHippo allows me to use a local phone number for customers there, making ...

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MI

Muhammad I

09/17/21

5 out of 5

"Owais Mirza did a great job!"

What do you like best about CallHippo? Customer service was excellent! Appreciate the quick response. What do you dislike about CallHippo? Nothing noted. I am happy with the service. What problems is CallHippo solving and how is that benefiting you? Overseas team communication.

SK

Siddiq K

09/17/21

4 out of 5

"1 year long customer, bad support (resolved)"

What do you like best about CallHippo? Good and reliable service Sms and calls are also on time. Easy to use platform What do you dislike about CallHippo? I’m an year old subscriber and I have to say they support is very poor. I got an email saying that my subscription has been canceled and number released (I did not cancel the subscription) I got in touch with support they told me that they can reinstate the number but I’d have to get a new subscription with a new number and then they ...

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AU

Anonymous User

09/13/21

5 out of 5

"Excellent Customer Care with Relaible service"

What do you like best about CallHippo? I appreciate CallHippo's service because of its reliability. Its customer service, in particular, yields higher results compared to other similar services. I am especially pleased with Nidhi, the customer officer, for providing customer service so quickly. I am delighted and grateful for their service. What do you dislike about CallHippo? Everything is alright, and nothing is found wrong. Recommendations to others considering CallHippo: I recommend ...

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CM

Christie M

09/10/21

5 out of 5

"Awesome Experience and Reliable staff"

What do you like best about CallHippo? CallHippo has been very helpful in our business. It has provided us convenience in receiving and making calls across the country and even abroad. We can listen to the recordings whenever we need to review cases or calls. All the staff has been very helpful whenever we encounter issues specifically Manushi. Manushi has been very detailed in giving instructions and advice. She is very knowledgeable and responsive to any of our queries. What do you ...

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