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9.3

Spot Score

CallHippo - Call Center Software

CallHippo Reviews in May 2025: User Ratings, Pros & Cons

Revolutionize your customer experience with CallHippo.

3.9

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Starts from $14/User/Month when Billed Yearly

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CallHippo Reviews & Ratings

3.9

Very Good

Based on 494 ratings & 309 reviews

Rating Distribution

Excellent

(235)

Very Good

(53)

Good

(2)

Poor

(0)

Terible

(19)

Expert's Review

CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for international numbers, making it effortless to stay connected globally. The platform's call recording feature and customer service have received positive feedback, enhancing the ...Read more

CallHippo pros and cons

  • Excellent call quality and clarity, enhancing communication experience.

  • User-friendly interface and easy setup process for quick deployment.

  • Good customer support with prompt issue resolution.

  • Cloud-based system enabling accessibility from anywhere.

  • Occasional network issues affecting call connection.

  • Dashboard and dialer functionalities may encounter glitches.

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Showing 131-140 out of 309

CR

Chudasama R

10/28/21

5 out of 5

"Good feature and helpful support, Bhavin helped me with billing query and balance"

What do you like best about CallHippo? The feature of the software is good and support is also good. Bhavin from the support group helped me with my billing-related query. so it is good for now. What do you dislike about CallHippo? Nothing as of now, however, it will take some time to explore the platform for me What problems is CallHippo solving and how is that benefiting you? I have website which helps with education of people and providing new ways to explore education. so it helps me ...

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AU

Anonymous User

10/26/21

3.5 out of 5

"A reliable cloud telephony system"

What do you like best about CallHippo? An user friendly interface with a good support system What do you dislike about CallHippo? Little on an expensive side with lots of add-on features for which we need to pay extra money What problems is CallHippo solving and how is that benefiting you? We are CallHippo to make calls in other countries where we have our business operations. It has been helpful in connecting with the people using the local numbers

AU

Anonymous User

10/26/21

3.5 out of 5

"A reliable cloud telephony system"

What do you like best about CallHippo? An user friendly interface with a good support system What do you dislike about CallHippo? Little on an expensive side with lots of add-on features for which we need to pay extra money What problems is CallHippo solving and how is that benefiting you? We are CallHippo to make calls in other countries where we have our business operations. It has been helpful in connecting with the people using the local numbers

PP

Pauline P

10/25/21

5 out of 5

"Excellent Supporters ! I recommend"

What do you like best about CallHippo? i had about 50 questions as i was newbie there and supporters were really experts in their field. i remember person called Jintu, he was 100% expert and he fixed all my problems in just few minutes. thank you team! What do you dislike about CallHippo? nothing yet! i will write about that also in future maybe What problems is CallHippo solving and how is that benefiting you? you can use Callhippo for your business well

CM

Criselle M

10/24/21

5 out of 5

"Great Job!"

What do you like best about CallHippo? The customer support are very reliable and fast. What do you dislike about CallHippo? None for me. All are good. I do not see anything to be disliked. What problems is CallHippo solving and how is that benefiting you? The support and onboarding specialist were able to help and tour us in CallHippo. All good.

J

Jamison

10/21/21

5 out of 5

5-star service!

PROS: CallHippo's customer support is very professional and knowledgeable. CONS: The user interface for the web app is not that user-friendly in my opinion.

J

Jamison

10/21/21

5 out of 5

5-star service!

PROS: CallHippo's customer support is very professional and knowledgeable. CONS: The user interface for the web app is not that user-friendly in my opinion.

AU

Anonymous User

10/18/21

5 out of 5

"Great Support"

What do you like best about CallHippo? It is my first time using CallHippo and I didn't know much about how to set it up correctly in order to make outgoing calls but Abhay from support team helped a lot. He is patient and willing to help. All in all good service What do you dislike about CallHippo? none as of the moment, and hoping not to encounter issues in the future What problems is CallHippo solving and how is that benefiting you? Set up

SL

Steve L

10/13/21

5 out of 5

"Shubhi at CallHippo Support"

What do you like best about CallHippo? I was struggling a bit with setting up my virtual US number but with the help of Shubhi a very nice lady at Callhippo she was able to resolve my issue very quickly What do you dislike about CallHippo? Nothing to dislike, brilliant support, Shubhi was excellent Recommendations to others considering CallHippo: Dashboard could be a little bit more intuitive What problems is CallHippo solving and how is that benefiting you? Set up, I now have a better ...

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AU

Anonymous User

09/30/21

5 out of 5

"Great experience, talking to support engineer Nidhi"

What do you like best about CallHippo? Very very good support. Human-kind firm. What do you dislike about CallHippo? Pricing is high a little bid. Could be cheaper. What problems is CallHippo solving and how is that benefiting you? Building a call center. Agile service is a benefit.