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9.3

Spot Score

CallHippo - Call Center Software

CallHippo Reviews in May 2025: User Ratings, Pros & Cons

Revolutionize your customer experience with CallHippo.

3.9

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CallHippo Reviews & Ratings

3.9

Very Good

Based on 494 ratings & 309 reviews

Rating Distribution

Excellent

(235)

Very Good

(53)

Good

(2)

Poor

(0)

Terible

(19)

Expert's Review

CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for international numbers, making it effortless to stay connected globally. The platform's call recording feature and customer service have received positive feedback, enhancing the ...Read more

CallHippo pros and cons

  • Excellent call quality and clarity, enhancing communication experience.

  • User-friendly interface and easy setup process for quick deployment.

  • Good customer support with prompt issue resolution.

  • Cloud-based system enabling accessibility from anywhere.

  • Occasional network issues affecting call connection.

  • Dashboard and dialer functionalities may encounter glitches.

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Showing 111-120 out of 309

MV

Manisha V

12/23/21

4.5 out of 5

"Fair enough app for calling"

What do you like best about CallHippo? The support was helpful. I don't use the app much so I had to check with their support people certain things. I was helped by Bhavin from callhipp for my concern. Can't say much about the software but it is working good enough for me. What do you dislike about CallHippo? The page takes too much time to refresh once or twice a week. Even I have shut down my computer some time to make it work. What problems is CallHippo solving and how is that benefiting ...

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AU

Anonymous User

12/21/21

5 out of 5

"Great Job Vijay"

What do you like best about CallHippo? Fast response and good result in the customer service department What do you dislike about CallHippo? nothing at all in the customer service department What problems is CallHippo solving and how is that benefiting you? The dialer sometimes disconnected

SK

Santosh K

12/13/21

4.5 out of 5

"Best Telephony App"

What do you like best about CallHippo? We can see the time zone as soon as we enter the phone number of our customer. What do you dislike about CallHippo? Nothing, Maybe sometimes call drops. I liked the overall experience Recommendations to others considering CallHippo: Please consider using the callhippo. I really liked their support What problems is CallHippo solving and how is that benefiting you? We need a tool to call our international customers with much ease.

A

Audra

12/02/21

4 out of 5

Great functions!

PROS: This is a cost-effective and high-performing software for calls. The quality of the calls and recording is commendable, and exceeds the performance of its competitors. CONS: The user interface needs improving in terms of aesthetics. As for the functions, I have no complaints at all.

A

Audra

12/02/21

4 out of 5

Great functions!

PROS: This is a cost-effective and high-performing software for calls. The quality of the calls and recording is commendable, and exceeds the performance of its competitors. CONS: The user interface needs improving in terms of aesthetics. As for the functions, I have no complaints at all.

AU

Anonymous User

11/28/21

0 out of 5

"Do not use call hippo - Only problems ahead"

What do you like best about CallHippo? We used Callhippo for about 6 months and below is our review: -We had 40+ users across 4 countries. Pros: The UI of the platform and reporting features are decent. What do you dislike about CallHippo? Cons: -The phone quality is bad -Calls drop 60% of the time -ALL my 40+ users were complaining -You know its a bad company investment when your employees TOP WhatsApp group is called" CallHippo Daily Issues" -Our Helpdesk TOP tickets became "call hippo ...

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IB

Ivy B

11/24/21

5 out of 5

"Flawless support"

What do you like best about CallHippo? It's recording features and a user-friendly dashboard. What do you dislike about CallHippo? None so far. I believe before is the compatibility of my browsers but now it has been resolved. Recommendations to others considering CallHippo: Try call hippo if you wish to make your lives easier and stress-free. What problems is CallHippo solving and how is that benefiting you? Since we are remotely working Call Hippo ties up together.

AU

Anonymous User

11/24/21

5 out of 5

"Great Calling App and Excellent Customer Service received from Shubhi"

What do you like best about CallHippo? Its user friendly and the features are amazing! What do you dislike about CallHippo? None for now. Seems its all good so far! Recommendations to others considering CallHippo: It's an Excellent Calling App with 24/7 Support that can answer your concerns quickly. What problems is CallHippo solving and how is that benefiting you? Calling my Australia Clients with no Hiccups.

AU

Anonymous User

11/24/21

4 out of 5

"The support from VIJAY THAKOR was very helpful and got some nice cost saving suggestions"

What do you like best about CallHippo? The support is very quick and there is no wait. Vijay did a screen share within a minute and fixed the problem himself. He seemed very knowledgeable in the internal working of the system, unlike other support agents I interacted with. Vijay also gave me cost-saving advice which was really helpful. What do you dislike about CallHippo? I have been facing a call forwarding issue (my fault) but it was unresolved for a long time. After the first screen ...

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NM

Nick M

11/24/21

0 out of 5

"Sevice is fair"

What do you like best about CallHippo? Didn't really use the service all that much and can't really say much. I guess you need to try out the service and see if its for you. What do you dislike about CallHippo? Nothing that I can think of right now. I didn't use the service enough. Recommendations to others considering CallHippo: Due your due diligence and test out before you pay. What problems is CallHippo solving and how is that benefiting you? Was looking for call service. Ended up using ...

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