Call Box Reviews in July 2026: User Ratings, Pros & Cons

Century Interactive is a great product!

What do you like best? I love the reports available; allows for in depth research on marketing campaigns that can be tricky to track, such as television ads. What do you dislike? The reporting system itself is quite slow and freezes often. I'd also like to be able to delete emove numbers myself rather than going through a customer service agent. Although, the customer service is very impressive. :) Recommendations to others considering the product: Do you offer free trials? I ...

Great Call Tracking Service

What do you like best? It is easy to navigate. I have an easy time getting into the program and looking at what I need to see. What do you dislike? As I haven't been using the product very long, I haven't come across anything too cumbersome. The one thing I have had issues with is telling the difference between the different sections, but this may be because of my own lack of experience. What problems are you solving with the product? What benefits have you realized? I mostly ...

We've been using Century's dynamic call tracking for almost 2 years.

What do you like best? Their support team has been easy to reach, return inquiries promptly and are willing to go above and beyond to insure our needs our satisfied. Integration both with Google Analytics and the target website only takes a few minutes. Their pricing is very reasonable and way they invoice makes it easy to calculate cost for individual client accounts. All in all we recommend Century's solution for anyone looking for a functional and affordable call tracking system. ...

Pretty good

What do you like best? My favorite thing is the ability to listen to each and every call. What do you dislike? I wish there was better functionality to make notes on each call, but it's been a long time since i used the product. Recommendations to others considering the product: Give it a shot. It most likely has everything you need. What problems are you solving with the product? What benefits have you realized? Was looking to see where calls were coming from and how we ...

I've been very pleased with Century Interactive's call tracking

What do you like best? I liked how easy the system was to navigate and implement. Adding a new number is easy and if I ever ran into any issues, the customer service was fantastic. Also the reporting was easy to understand for both me and my clients. I really liked the weekly summary reports I could send out automatically to my clients. That saved me the hassle of doing another repetitive task every week. I definitely would recommend century interactive. What do you dislike? While the ...

Great service

What do you like best? The fact that we are able to show our value of our own services to our customers by using Century Interactive. What do you dislike? The website isn't as user-friendly as it could be. Recommendations to others considering the product: This is a great way to evaluate where your leads are coming from and how you can improve. What problems are you solving with the product? What benefits have you realized? We use this product to show our customers how ...

switched away

What do you like best? good selection of vanity numbers, tracking numbers seem less spammy that way What do you dislike? price point higher than competitors, switched and saved a lot of money What problems are you solving with the product? What benefits have you realized? call tracking for a publishing comany

The Early Reviews are Promising

What do you like best? Although we've only been using Rent Buzz for a short time, I'm already enjoying its ease of use when compared to our previous call tracking and monitoring system. The ability to quickly add numbers without having to request assistance is a big plus, and the mobile app is simple and intuitive. I've also experienced nothing but great customer service from everyone I've worked with at Century. What do you dislike? Nothing so far. We've only been live for a few ...

Useful partnership that adds value to any marketing venture

What do you like best? If you are results oriented and need a tool to prove the success of your marketing efforts and strategies, then century interactive is mandatory. If your not big on results and don't care to fine tune your marketing strategies based on fine tuning your strategies based on results to achieve optimum performance, then don't bother using this company because you won't be in business much longer anyway. What do you dislike? I believe there's always room for ...

Competitive Pricing and Sophisticated Product

What do you like best? The product functions and works very well. As a stand alone product it has many great features and includes many reports and call tracking data for a reasonable cost. Century Interactive is typically on the lower end with cost but customizations are sometimes difficult for third party applications such as Sales Force. What do you dislike? The third party integrations were not the best, trying to integrate with Bing Ads was not automated at the time and also ...