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SpotScore

CakeHR - HR Software

CakeHR Reviews in July 2026: User Ratings, Pros & Cons

MIGRATED TO Sage HR

Simplify HR and focus on success.

4.81

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This Product has been Migrated to Sage HR

CakeHR Reviews & Ratings

4.81

Excellent

Based on 284 ratings & 284 reviews

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Rating Distribution

Excellent

(249)

Very Good

(26)

Good

(8)

Poor

(1)

Terrible

(0)

Spotsaas Editor’s POV

Sage HR emerges as an excellent choice for businesses seeking a user-friendly, feature-rich HR solution tailored to streamline their operations. It stands out for its intuitive interface that simplifies tasks such as payroll management, attendance tracking, and employee onboarding. Companies both large and small have praised its versatility, with particular ...Read more

CakeHR pros and cons

  • User-friendly interface that makes HR tasks accessible for all, including those with limited technical expertise.

  • Integrates with related tools like Sage Accounting and Slack, enhancing workflows.

  • Excellent customer support, often praised for being responsive, proactive, and accommodating during setup and ongoing use.

  • Efficient management of leave, payroll, and employee data, with features like time-off tracking, self-service portals, and automated processes.

  • Limited availability of features in non-English languages, restricting global accessibility.

  • Some users find difficulty handling bulk employee training tasks or system learning curves for specific modules.

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Showing 1-10 out of 284

M

Malc

01/15/26

5 out of 5

Very Professional

Very Professional, yet Friendly Helpful Staff

G&

Graphic & Print Management

01/15/26

5 out of 5

Excellent Technical support

Technical support: quick to answer phone, quick to identify issue and provide clear and correct solution.

EG

ERICH GIBSON

01/15/26

5 out of 5

Excellent quick helpdesk

I had the unfortunate problem today that my Sage accounts had warning errors displayed. I called Sage helpdesk and spoke to William who calmly assured me he would do his best to fix my problem. on hold for a very short while, came back on and got my problem all sorted, back up and running very quickly. Total genius!

MS

Ms Sheila Bain

01/15/26

5 out of 5

Help when needed.

Whenever and whatever I have a problem with I know I can just phone Sage and there is always a nice knowledgeable person on the the other end ready to resolve my query.

CP

Caroline Parker

01/15/26

5 out of 5

Telephone Help Team

I was able to resolve the problem I had on my SAGE 50 account quickly, with the very knowledgeable and friendly Jordan from the telephone Help team.He was able to navigate me through the process necessary to resolve the issues I had.

JS

Jayne stainer

01/14/26

5 out of 5

First class assistance

The knowledge and expertise of Adam made my issue seem simple. He was very knowledgeable, understood exactly what I needed to do and assisted me. He was kind and patient with somebody that isn't technical minded. Very satisfied with the assistance.

A

Ang

01/14/26

5 out of 5

Brilliant experience

I had a big problem with payroll but sage solved my problem straight away. I love the fact that they will take over my machine by remote and gets everything done for me. Brilliant.

SK

Sara kenyon

01/13/26

5 out of 5

Brilliant service from Sage customer…

Brilliant service from Sage customer services.Helpful & knowledgeable staffCan’t complain.

C

customer

01/12/26

5 out of 5

Sage HR Onboarding

We made a decision as a business to move to Sage HR just before Christmas, with an unrealistic self imposed deadline of having it all up and running for January 2026.Even with such a tight timeframe, Philip Daly & his team in Sage HR worked to arrange multiple sessions right up to Christmas Eve, and again first day back in New Year to get us up and running.The Onboarding has been really useful in demonstrating the full functionality of the software, and I can see how it will be a time ...

Read more

RL

Rumraisin Ltd

01/12/26

5 out of 5

The Sage team are very helpful and…

The Sage team are very helpful and always find the solution to your issue.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].