C2CRM Reviews in September 2026: User Ratings, Pros & Cons

"Amazing CRM Product and Amazing People"

What do you like best about C2CRM? We love the latest changes to C2-Super Easy to Use. Dashboards make managing my day so simple with only having to go to one screen to access everything I need. What do you dislike about C2CRM? The older versions weren't as customizable as the new release, but since we've updated I don't think I've had any issues. What problems is C2CRM solving and how is that benefiting you? C2 keeps me organized. And when I have something unexpected come up, like sending ...

"Amazing CRM Product and Amazing People"

What do you like best about C2CRM? We love the latest changes to C2-Super Easy to Use. Dashboards make managing my day so simple with only having to go to one screen to access everything I need. What do you dislike about C2CRM? The older versions weren't as customizable as the new release, but since we've updated I don't think I've had any issues. What problems is C2CRM solving and how is that benefiting you? C2 keeps me organized. And when I have something unexpected come up, like sending ...

"Marketing Manager"

What do you like best about C2CRM? The flexibility and communication from the staff at c2. Whenever there is an issue or a business need I feel confident that C2 has a solution. What do you dislike about C2CRM? Years ago I was promised a Texas Rangers hat, I never received it. But it is ok, it has only been 10 years. What problems is C2CRM solving and how is that benefiting you? We have been able to use C2 for many different reports, forecasting, quoting, and marketing email blasts.

"Great Product can be software or hardware "

What do you like best about C2CRM? It's 100 percent web-based. It automates workflow. It has two mail. What do you dislike about C2CRM? There is nothing I dislike about this product. Recommendations to others considering C2CRM: It is reliable. It's a great product for your company. What problems is C2CRM solving and how is that benefiting you? It integrates with back office applications.

"Great support team"

What do you like best about C2CRM? C2's ability to custom the application to my requirements. What do you dislike about C2CRM? Latest version doesn't have the admin features programmed yet. What problems is C2CRM solving and how is that benefiting you? Organizing data better. Entering all information into one spot and analyzing the data with reports.

"C2 is Great!"

What do you like best about C2CRM? The C2 tool started out as a ticketing tool for our HR systems department years ago, but has been flexible enough to grow as we grow. C2 is now the tool we use for HR systems, Payroll, Accounts Payable, and our Talent Management team. C2 helps us manage requests from all across our organization, and never shies away from the challenges that we bring. The customer service, support, and creative partnership is also top notch! What do you dislike about ...

"It is our "Killer" App"

What do you like best about C2CRM? Ease of use. Support I receive and the ease of which I can customize the software to meet my company's needs. What do you dislike about C2CRM? Not much. I have been a long time satisfied customer. Recommendations to others considering C2CRM: This company offers the best support I have ever received across all vendors I work with. It is a true partnership. 5 stars! What problems is C2CRM solving and how is that benefiting you? Sales Project Management, ...

"Provides complete, concise picture of our customers and the tools needed to keep in touch with them."

What do you like best about C2CRM? Working with the C2CRM team, we were able to quickly create a custom license tracking and secure software distribution system. We use the Form Letter, Communication & Workflow features included with C2 to automate responses to registration and support requests. In the 4 years since implementing C2CRM, the times we have had to call for support/training, they were very responsive, pleasant to work with and resolved items quickly. What do you dislike about ...

"I have worked with two different versions of this product daily in the last 6 years."

What do you like best about C2CRM? Our company has over 30 users and this system is one in which we have the least number of problems. Typically if we have an issue with this tool, it is due to our network. Anytime we do need assistance from customer support, the issue is resolved quickly. C2 customer support is on top of everything we send in. If they can't resolve it right away, they will let us know when we can expect resolution. What do you dislike about C2CRM? Sometimes our tickets ...