8.7
Spot Score
Streamline your business with C2CRM
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Starts from $37/User/Month
C2CRM has consistently impressed users with its robust feature set, ease of customization, and ability to adapt to a variety of business needs. This customer relationship management software excels in streamlining sales processes, automating marketing efforts, and centralizing customer data, which has enabled companies to enhance productivity and improve team ...Read more
Highly customizable platform tailored to meet specific industry and organizational needs, enhancing usability for diverse workflows.
Intuitive and user-friendly interface with seamless onboarding and training, requiring minimal effort to get started.
Comprehensive functionality for managing sales, marketing, and customer service from a single collaborative platform.
Robust automation features, including email marketing and workflow management, improving efficiency and productivity.
The platform can be slow at times, especially with heavy usage or loading large datasets, impacting user experience.
Lacks robust beginner-friendly resources like detailed user manuals or comprehensive guides, leading to a steep learning curve for newcomers.
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SJ
Scott J
06/05/20
"CRM Experts"
What do you like best about C2CRM? The product feels stable and "fully baked" compared to some other CRM/Customer Support applications. Clear C2 seems to find a niche where C2CRM can be configured for your business rules, so real business conformance OR you can go out of the box, best practices. They were great to work with as they guided us through the process of configuration and go-live support. C2CRM is a critical piece to my management of the IT needs for a global work force, ...
Read more
SJ
Scott J
06/05/20
"CRM Experts"
What do you like best about C2CRM? The product feels stable and "fully baked" compared to some other CRM/Customer Support applications. Clear C2 seems to find a niche where C2CRM can be configured for your business rules, so real business conformance OR you can go out of the box, best practices. They were great to work with as they guided us through the process of configuration and go-live support. C2CRM is a critical piece to my management of the IT needs for a global work force, ...
Read more
HB
Howard B
11/20/19
"Vice President"
What do you like best about C2CRM? C2CRM is intuitive and straightforward unlike many CRMs in this space. What do you dislike about C2CRM? Past dislikes have been timely resolved via C2's roadmap and enhancements. Recommendations to others considering C2CRM: This company is easy to work with and delivers on their commitments. What problems is C2CRM solving and how is that benefiting you? Collaboration between departments is the biggest benefit to my organization.
AU
Anonymous User
11/20/19
"A very clean, intuitive interface, easy to navigate "
What do you like best about C2CRM? Very functional dashboard with solid view of sales funnel, contacts, and interaction timeline storage via each communication channel. A good data collection and retrieval process. Very simply model to get up and running, good clarity in 'what you're getting' and very fair pricing structure(s). What do you dislike about C2CRM? There may be customization limitations, possibly around ability to change fields or certain workflows. Not to say change request ...
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HB
Howard B
11/20/19
"Vice President"
What do you like best about C2CRM? C2CRM is intuitive and straightforward unlike many CRMs in this space. What do you dislike about C2CRM? Past dislikes have been timely resolved via C2's roadmap and enhancements. Recommendations to others considering C2CRM: This company is easy to work with and delivers on their commitments. What problems is C2CRM solving and how is that benefiting you? Collaboration between departments is the biggest benefit to my organization.
AU
Anonymous User
11/20/19
"Adapting to new software over Salesforce"
What do you like best about C2CRM? New account additions are simple and straight forward. Has been tailored to our specific needs. Still in early stages of mapping and working within account record fields. What do you dislike about C2CRM? Somewhat difficult to find accounts if not spelled correctly. Also difficultly at times of finding past notes and adding new Contacts. It may be how I am submitting notes. Also lag time of notes being saved in account file. Recommendations to others ...
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JW
Jenny W
10/03/19
"C2 SCA Promotions Review"
What do you like best about C2CRM? All company and client information is easily accessible with note fields and reminders. Excellent training from Chris Owen who is always available to help and answer questions. What do you dislike about C2CRM? During quick find words disappear if clicked on What problems is C2CRM solving and how is that benefiting you? Activity reminders/follow-up help keep up communication with multiple clients. Query builder has many options for multiple searches.
IG
Isaiah G
10/02/19
"Great Addition To Our Growing Business Model!"
What do you like best about C2CRM? The integration was extremely easy and required minimal effort. The support is second to none and our questions were answered within an hour and if not by the close of business every day! What do you dislike about C2CRM? The most helpful is the ability to teach on the platform. The C2CRM is extremely user friendly making it easy to teach others, and get information in a very quick fashion. What problems is C2CRM solving and how is that benefiting you? We ...
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IG
Isaiah G
10/02/19
"Great Addition To Our Growing Business Model!"
What do you like best about C2CRM? The integration was extremely easy and required minimal effort. The support is second to none and our questions were answered within an hour and if not by the close of business every day! What do you dislike about C2CRM? The most helpful is the ability to teach on the platform. The C2CRM is extremely user friendly making it easy to teach others, and get information in a very quick fashion. What problems is C2CRM solving and how is that benefiting you? We ...
Read more
JT
Justin T
09/24/19
"Great CRM and even better customer service!"
What do you like best about C2CRM? In the past decade, I've worked with pretty much every CRM - and C2 has clear (no pun intended) advantages over most of them. The interface is really nice looking and easy to navigate. The onboarding and training process was a breeze, and their team was very accommodating to our schedules and questions. What do you dislike about C2CRM? The only problems I've run into so far were small things - For example, I'd like to be able to select delete multiple ...
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