Busuu Reviews in October 2026: User Ratings, Pros & Cons

Busuu Support is great

I reached for Busuu Support because I had an issue with my subscription and their response was extremely quick&helpful!

The platform is good

The platform is good. I just wish it was in American English and Latin American Spanish.

Misleading auto-renewal

Busuu obscures the fact of its auto-renewing subscriptions to the best of its ability. I had no idea of this, and they do not send reminders prior to taking full subscription prices the following year (double the amount initially paid, no warning). They then refuse to provide refunds. I emailed customer service as soon as I saw that a payment had been taken (within 24 hrs), but have only received stock responses by email, the only available support avenue (I'm sure the individuals involved ...

Misleading auto-renewal

Busuu obscures the fact of its auto-renewing subscriptions to the best of its ability. I had no idea of this, and they do not send reminders prior to taking full subscription prices the following year (double the amount initially paid, no warning). They then refuse to provide refunds. I emailed customer service as soon as I saw that a payment had been taken (within 24 hrs), but have only received stock responses by email, the only available support avenue (I'm sure the individuals involved ...

Best App To Learn German!

I love how the exercises are engaging and are relatable to real-world situations. It keeps you motivated all the way through. Exams are also showing solid milestones. I also like the "tone" of the remainders. Not like that disrespectful owl :)

Really is the best app to learn…

+Really is the best app to learn languages And the community is active ;D

Good app to Learn English.

Good app to Learn English. Lack of driver mode but good when You can focus on learning.

I did not have a subscription for this…

I did not have a subscription for this app but was charged 80.00 even on the website no purchase was shown

Really it is amazing application

Really it is amazing application, I love it so much and i will recommend it for all my acquaintance . Really thanks for this application ❤️💚🌹

Distinguished Customer Service, Busuu

I really appreciate the customer service that you provide. You responded quickly and informed me of the procedures that you took to the report that I submitted. Also the treatment of your employees was in the highest respect and appreciation, and I really can say that it is one of the best customer service I had, I thank you for this distinguished service and I wish you always success and progress