Busuu Reviews in September 2026: User Ratings, Pros & Cons

Positive customer experience

At first I didn’t receive any information that my subscription was going to be renewed, so I was surprised when I received an Email with with information that it was happening. I complained and Busuu customer service reacted promptly. They offered me to cancel my subscription and a redund. 👍🏼

A quem possa interessar

A quem possa interessar, Tive um problema técnico, comprei o plano mensal e não estava conseguindo acessar , entrei em contato com o suporte ( Marcelo) e meu problema foi resolvido imediatamente. Ótimo atendimento , obrigada!

The lesson structure is great

The lesson structure is great, and no other learning service has taught me how to write better than Busuu!

Gran app

Me gusta mucho utilizar busuu para aprender idiomas de hecho creo que es un gran programa

I like that there is theory as well as…

I like that there is theory as well as practice. The Community feature lets you help others that speak your language, as well as getting help which is nice.

It's a great app

It's a great app. I would appreciate more courses like Korean.

Too superficial, I'm afraid...

I like the format of your program, but find that a 3-8 minute lesson with little or no review can't help the learner retain the vocabulary or grammar. If you could build in a feature such as the one Quizlet has that takes the learner from learning to mastery by quizzing up to the level or making the learner actually write the words, complete with accents, to gain mastery, then you'd have the beginnings of teaching a language. As such, your program is just too cursory to be valuable.

Quiet boring

This app really lakes of dynamism. It just offers you to learn and repeat vocabulary again and again. There is no grammar, no real tuition of the language itself. I think it is good to improve vocabulary but that's all.

Recomendo.

Estou amando o aplicativo. O atendimento do suporte. Recomendo. Grata.

Busuu is fantastic

Busuu is fantastic! Thanks for a good job :)