Bullhorn ATS & CRM Reviews in May 2025: User Ratings, Pros & Cons

Tech Staffing w/ Bullhorn

What do you like best? Solid baseline off the shelf functionality, good customer support, reasonable price. What do you dislike? Very unstructured database and field associations, almost too flexible. Some key features are hard-coded and cannot be changed from the administrative workflow. What problems are you solving with the product? What benefits have you realized? Electronic/web time-cards for consultants and their manager approving.

Bullhorn Use

What do you like best? The notes that you add into candidates, jobs, clients, etc. I like the fact that the note section is a quick reference to utilize daily. I also like that the emails are tracked via Bullhorn to use for reference when needing to go back and look at something. What do you dislike? Timing you out quickly as a user- if not clicking on pages What problems are you solving with the product? What benefits have you realized? We use this as a system to track daily ...

Watch out for the Billing issues

What do you like best? Applicant Tracking Systems is great. Customer tracking is also excellent. What do you dislike? The product does not come together as a complete solution. Customer support is non existent. Their support does not have a great handle on the product. User Management is complex and useless. Always had to reach someone to add or disable users. Recommendations to others considering the product: The sales people will tell you anything to sign up. Once you are ...

Support, Administration and User Interface are Awful

What do you like best? As a candidate management system ONLY it is OK. Not brilliant, just OK. To be fair, their development team were quite good when it came to integration with our web site. The developers had a lot of trouble with the API's on the hosted version, very ridged and difficult to work with as a product. What do you dislike? The customer support is absolutely dreadful, they are completely under resourced. I rang for billing support and it took 5 attempts to get ...

Absolutely awful support, almost non existent user training tools, data conversion 8mo

What do you like best? The software is attractive, the search functions are Boolean searchable, there are dashboards if you can talk your support rep into getting them to work accurately (we can't) What do you dislike? The service: our sales admin spends 1-3 hours a week on the phone with Bullhorn, trying to get glitches fixed and figure out what activities like client visits, interviews, etc are not showing in reports. This is not a one time thing, this is a every 1-3 days type of ...

System is as good as you configure it to be

What do you like best? Being built on Salesforce, has advantage of the salesforce ecosystem of add-ons and plugins to augment the software. Power Uploader bulk parsing is a nice feature. Lots of configuration options, the system really is what you (and your implementation contact) make of it. What do you dislike? Need to have a superuser that knows (or can learn) salesforce in order to do reporting and use the system more effectively. I suspect that many agencies won't have ...

Less is more in the case of Bullhorn

What do you like best? Easy functionality and user interface. Not as many functions as a top-notch CRM could have, but it has more than enough to be useful for a small/mid-sized staffing firm. What do you dislike? Didn't know about a lot of functions until Bullhorn provided a training course to our company, at our request. They should provide this training initially for all their customers. It was very helpful. Recommendations to others considering the product: Make sure to ...

Sales Executive

What do you like best? I really like Bullhorn's tab feature. You can multitask and accomplish a lot quickly. It really helps with your organizational tasks and keeps you on top of your day. What do you dislike? Support isn't great. Integration isn't great. Speed is slow. Fails or shuts down a lot. Ease of use isn't there. Customization shouldn;t be so tricky and involved. Should be more simplistic. Recommendations to others considering the product: Better support. System ...

Bullhorn for privately owned recruiting firm

What do you like best? Easy to track notes and emails / easy to teach to new users. Easy to setup call lists and organize your day. Searches are easy to execute and how to guides in system walk you thru anything you could want to do What do you dislike? Biggest area for improvement from bullhorn would be support... Suggestion - Work towards a goal of requiring less calls from customer to resolve backend bullhorn issues (issues that the user can't fix on their own). Support will not ...

Optimal Performance

What do you like best? The UI is perfection, customer service is fantastic. What do you dislike? Complicated and requires a technician in order to configure. AM is helpful with this. Recommendations to others considering the product: Best platform! What problems are you solving with the product? What benefits have you realized? Recruitment and hiring